Jeff Zbar joins Jim Blasingame to reveal how he got caught in the middle between two big companies who would not take responsibility for bad service, and the lessons for small businesses.

Ed McLaughlin joins Jim Blasingame to talk about why every small business owner must know what the gross profit needs to be for every product/transaction and what the monthly GP needs to be.

Ed McLaughlin joins Jim Blasingame to reveal the importance of recognizing what you’re the most competent at and to stay focused on those things.

Ed McLaughlin joins Jim Blasingame to reveal that even though the pressure for cash is great, every operator must manage to drive profit for long-term sustainability.

Katherine Crowley joins Jim Blasingame to explain why even though it’s not easy for many small business owners to get away for a vacation, it is very important to at least change scenery, like an industry convention.

Katherine Crowley joins Jim Blasingame to reveal several indicators that will tell you it’s time to take some time off, including your attitude and how you treat others.

Walter Kiechel joins Jim Blasingame to compare notes on different models of strategy to use, with Jim reminding him that the problem for small businesses is not which model, but getting out of the trenches long enough to focus on strategy.

Mark Babbitt joins Jim Blasingame to reveal two more career skills that aren’t getting the coverage they deserve: conversation skills and developing emotional intelligence.

Tamar Jacoby joins Jim Blasingame to talk about why workforce development is arguably one of the most important national issues, but the least discussed by leadership.

Kita Szpak joins Jim Blasingame to point out that there are trends in view right now that are impacting your life and business, and how to bring them into focus.