Want to give your business a good head-start on the new year? Jim Blasingame suggests a number of ideas for what he calls "December cleaning" so your business can start fresh in the new year with everything from stuff to employees to inventory - even customers are not immune to Jim's broom.

Differentiate your small business by your customers' experience. Peter Meyer joins Jim Blasingame to discuss differentiating your small business from the competition by evaluating the entire customer experience – how you are perceived by customers.

How do you run a small business in the new decade? Doug Tatum joins Jim Blasingame to offer tips to improve your attitude and customer service in the next decade, plus how the world is different for the entrepreneur from here out.

Are you using these three lists to simplify time management? Bob Bly joins Jim Blasingame to talk about using three lists for Today, Things To Come, and for Long-Term projects, plus using reminders to keep you on track.

How do you value your time? Bob Bly joins Jim Blasingame to discuss time management techniques such as knowing the value of your time, making decisions based on that, and using lists to be successful with less stress.

Do you use a competency model for personnel planning? Bob Kustka joins Jim Blasingame to discuss why you must have a replacement plan, how to develop one, and how to incorporate the annual review as part of this plan.

Are you guilty of taking your key people for granted? Bob Kustka joins Jim Blasingame to discuss why you must take the time to consider what would happen if any of your key people suddenly left for any reason.

Are you an innovation leader? Pam Harper joins Jim Blasingame to discuss two of the three key points in innovation leadership, which are stakeholder ownership and fostering an innovative environment and culture.

Why is innovation critical to the future of your business? Pam Harper joins Jim Blasingame to reveal the first of three key things to know about innovation leadership, which is to recognize that innovation is an imperative, not an option.

What does it take to set goals and stick to them? Mark Murphy joins Jim Blasingame to discuss why setting goals is part of strategic thinking, plus why men and women are different when it comes to goal setting.