Jack Mitchell and Jim Blasingame talk about how to develop customer relationships that last, and Jack talks about how to install his "hugging culture" when you acquire a business and add it to your operation on the small business radio program, The Small Business Advocate Show.

The Turknetts join Jim to talk about how to eliminate the "blame game" from our small businesses by looking inward more than outward, and how to manage our people so they do the same. <br></["br"]>

Donna joins Jim to talk about how small businesses can dominate with their brands, even in the presence of Big Boxes.

Peter and Jim discuss why customers DON'T buy, and what we can do to make sure our customers have the maximum opportunity to do business with us. One thing Peter says is to make sure we are worthy of the time our customers and prospects give us.

Steve and Jim talk about how to drive profit to the bottom line by doing a better job of managing your payroll expense AND activity, including how to use overtime as a profit tool.

Joe and Kevin talk with small business radio host, Jim Blasigname, about recent survey results concerning how employers are giving compensation increases to employees this year.

Steve discusses with Jim how much optimism he is seeing as he talks with small businesses across the country. He goes on to say that the biggest challenge is finding good people to take advantage of the opportunity. Then Steve and Jim talk about how to find and keep the best people.

Bob and Jim talk begin talking about book publishing, and then move on to a global business conference recently held in China and what was learned there. Next Bob and Jim talk about what small businesses need to know about doing business in China, followed by Bob talking about his natural health supplement business which he founded in China.

Ellen and Susan join Jim for their very first radio interview ever to launch their new book on mentoring. The trio talk about how mentoring has changed over the years and what it looks like these days. Jim relates some of the valuable things he learned from his mentors.

Don and Jim talk about how to successfully compete with the big box competitors. They move on to talk about how Wal-Mart is meddling in the minimum wage debate, and finally, why communities should not provide economic incentives for retail expansion.