Mark Babbitt joins Jim Blasingame to tell stories about how to respond to social media reviews and especially how not to respond.

Eugene Griessman joins Jim Blasingame to celebrate America’s independence and reflect on how Lincoln’s “great experiment” has turned out a century and a half later.

Grace-Marie Turner joins Jim Blasingame to report on a new provision under Obamacare that will penalize small business owners for providing health care benefits in the same way they have for years.

Jim Blasingame talks about how to evaluate yourself and your organization to see if you have what it takes to be innovative enough to lead in a high-velocity change environment .

Rick Mathieson joins Jim Blasingame to reveal how to glom onto local events as a way to incorporate your marketing message into the excitement with a social media campaign.

Jim Blasingame talks about the primal attraction of humans to stories, why your human customers want to hear stories from you and how you can accomplish that.

Ken Blanchard joins Jim Blasingame to report on why he and co-author, Spencer Johnson, decided that their legendary One-Minute Manager book should receive a 21st century update.

Stijn Hendrikse joins Jim Blasingame to explain how to set up your own cloud-based call center and connect all of the ways customers can try to connect to you in real time.

Stijn Hendrikse joins Jim Blasingame to reflect on how far we’ve come in staying connected with customers, from the landline, to mobile, to now a cloud-based multi-media switch small businesses can afford.

Doug Campbell joins Jim Blasingame to recommend that we find a way to have something besides our business to be passionate about, including a pastime or avocation.