Tuesday - June 01, 1999
Greg joins Jim to talk about how he started and grew his company, plus how the SBA Small Business Person of the year process works.
Wednesday - June 02, 1999
Tim and Jim discuss the importance and fundamentals of business planning for small businesses.
Beverley is Jim's co-host as they interview Jeff about how to be a successful home-based business owner, including technology issues.
Thursday - June 03, 1999
Sarah and Jim continue this series as they discuss why you should, and how to have contracts in your small business, plus contract resolution such as mediation and arbitration.
Friday - June 04, 1999
Paula discusses with Jim small business advertising, marketing, and public relations, and how to target customers.
Monday - June 07, 1999
Steve talks with Jim about the importance and fundamentals of networking to grow your small business, and the concept of Givers Gain.
Wednesday - June 09, 1999
Sarah discusses with Jim the issues around commercial real estate leases. They also talk to a caller who is asking about advertising prices on TV and radio.
Jack talks with Jim about the importance of developing mentoring relationships in the marketplace.
Thursday - June 10, 1999
Beverley and Jim discuss an email question concerning home-based business zoning issues. Later, they talk with P.J. about being a home-based private mailbox business owner, and PMB issues as they relate to the U.S. Postal Service.
Friday - June 11, 1999
Barry shares with Jim his thoughts on the Universal Laws Of Business.
Monday - June 14, 1999
Harold and Jim discuss the realities and fundamentals of acquiring investment capital for small businesses, including Angel Investors.
Gabe joins Jim to talk about some of the new capability available in the telecomm and voice communication industry.
Tuesday - June 15, 1999
John talks to Jim about the best marketing practices of some companies he researched.
Wednesday - June 16, 1999
Mary tells Jim what an ezine is, and how to market your business with them.
This archive begins with the interview in progress. Beverley is Jim's co-host as they interview Ron Wahl, a 22 year home-based business veteran, about how to conduct a home-based business with independent contractors instead of having employees, and the aspects of strategic alliances in home-based business owners. A caller asks a question about home-based business marketing and receives advice and suggestions from all three.
Friday - June 18, 1999
Phil and Jim talk about how to and how not to conduct customer service.
Jim and Bill talk about how to positively motivate employees.
Monday - June 21, 1999
Ed talks to Jim about how to develop and manage effective credit and collections policies.
JoAnna and Bill talk to Jim about how to improve our customer loyalty by doing a better job of hiring and motivating good employees, and training them about customer care practices.
Tuesday - June 22, 1999
Sarah and Jim talk about helping small business dreamers get started, and then move on to talk about insurance issues, including liability, casualty, business coverage, workers compensation insurance, and home-based business insurance.
Wednesday - June 23, 1999
Nancy and an incubator tenant, Carol Hardy, join Jim to talk about how Incubators work.
Randy and Jim discuss how the "Lenses" through which we see the world affects us and impacts our success or failure.
Thursday - June 24, 1999
Beverley is Jim's co-host as they interview Chuck about the issues involved in having a home-based service company, plus how he employs the disabled. Chuck talks about being down-sized and how he recovered from that by starting his own business.
Friday - June 25, 1999
Wally talks to Jim about how the virtual office has changed the way we work.
Monday - June 28, 1999
Dan and Jim discuss the concept of the "Free Agent Nation" as we enter the 21st century, and Dan reports on the 1999 SoHo Convention.
Tuesday - June 29, 1999
Ivan is the world's expert on networking, and he joins Jim for the first time to talk about the importance of word-of-mouth marketing, which is what happens when you network. One of the tools Ivan talks about is something he calls a Memory Hook, which is something you say that makes people remember you after you are out of sight. Ivan also discusses the three kinds of people in the marketplace, and something he calls "Cave dwellers".
Wednesday - June 30, 1999
Jim and Beverly discuss how poor communication and listening skills can impact your level of success.
Sarah and Jim continue this series with a discussion of intellectual property, copyrights, patents, and licensing, including protecting the forms that you have developed for your business.
