Thursday - October 02, 2014
Jim Blasingame reveals the twin pillars of the Blasingame Difficult Customer Strategy and how to use it so you never have a customer from hell.
Jim Blasingame reveals that the best way to fire a difficult customer is to raise their prices until they go somewhere else.
Gary Moore joins Jim Blasingame to report on the key indicators that show that income inequality is growing in the U.S.
Gary Moore joins Jim Blasingame to reveal some of the reasons the income gap is growing and the middle class, where small business lives, is getting squeezed.
Gary Moore joins Jim Blasingame to reveal steps that must be taken to reverse the income gap between Wall Street and Main Street.
Martin Wolf joins Jim Blasingame to reveal the four key factors that produced the financial crisis of 2008, including globalization, technology and a lapse in financial controls.
Martin Wolf joins Jim Blasingame to talk about what we’ve learned from the financial crisis and how we prevent the next one.
Joel Barker joins Jim Blasingame to talk about the technology and potential applications of a robot that can move and run like an animal.
Joel Barker joins Jim Blasingame to report on the discovery of methane gas that’s trapped on the ocean floor, and whether the harvesting of it will be beneficial or detrimental.
Joel Barker joins Jim Blasingame to reveal research that shows the mitochondria in our cells is not an organ or part of our DNA, but a separate organism.
Friday - October 03, 2014
Phyllis Green joins Jim Blasingame to tell her story about being a good employee for decades, getting fired at 50, and what she did next that changed her life.
Phyllis Green joins Jim Blasingame to talk about the transition from employee to entrepreneur and how she later realized that getting fired was the best thing to happen to her.
Ken Tencer joins Jim Blasingame to talk about his late father, David Tencer, his impact as an entrepreneur, as a mentor and as a father.
Ken Tencer joins Jim Blasingame to talk about the power of having an innovative culture that is inclusive of all team members, and how that creates organizational success.
Alan Fox joins Jim Blasingame to reveal the key to creating a successful, wealthy and happy life.
Alan Fox joins Jim Blasingame to discuss how to find the common denominator amongst the many generations in your workplace.
Joe Knight joins Jim Blasingame to reveal the way investors look at return on investment as they deploy their capital.
Joe Knight joins Jim Blasingame to reveal the way small business owners should look at return on investment as they grow their businesses.
Joe Knight joins Jim Blasingame to reveal the definition of free cash flow and why most small businesses have very little of it.
Monday - October 06, 2014
Kita Szpak joins Jim Blasingame to discuss the concepts of joy and happiness, how they’re connected but different, and how to find them as a small business owner.
Kita Szpak joins Jim Blasingame to report on her plan to take her happiness message on a road tour and how to get involved so she brings the tour to your area.
Diana Furchtgott-Roth joins Jim Blasingame to report on three different employment factors that paint a very troubling picture economy for millions of workers and the economy.
Diana Furchtgott-Roth joins Jim Blasingame to reveal several specific reasons why conforming to global climate regulations will hurt the U.S. economy and expand income inequality.
Diana Furchtgott-Roth joins Jim Blasingame to expose the myths that raising minimum wage will help low wage earners and how it will actually hurt the economy.
Brett Clay joins Jim Blasingame to define “constructionism” as a behavior we all get into where we create a reality that eventually causes us to become uncompetitive.
Brett Clay joins Jim Blasingame to define “constructive creativity” and how accomplishing it will help you become a leader of change.
Scott Aurnou joins Jim Blasingame to report on the war on your cyber security and why the good guys seem to be losing.
Scott Aurnou joins Jim Blasingame to report on the security breach at JP Morgan, why this assault on a bank is the worst breach so far, and what it means for the future.
Scott Aurnou joins Jim Blasingame to offer suggestions on what small business owners need to do to protect their online activity from the bad actors.
Tuesday - October 07, 2014
Kevin Paul Scott joins Jim Blasingame to report on the efforts Apple is taking to remain relevant and whether it will be enough.
John Dini joins Jim Blasingame to explain that reputations tend to stick around, whether they’re good or bad, so what are you going to do about it?
Jay Myers joins Jim Blasingame to talk about what he did when a major prospect for a large contract tried to get him to cut his price during the proposal presentation.
Kevin Paul Scott joins Jim Blasingame to reveal several key fundamental lessons small businesses can learn from the way Apple has attempted to maintain relevance after Steve Jobs.
John Dini joins Jim Blasingame to talk about how our reputation is transferred between people without a digital connection and how these can be powerful for good or not.
John Dini joins Jim Blasingame to report on the state of the San Antonio, TX economy and compare it to the rest of the country.
Jay Myers joins Jim Blasingame to talk about why small businesses have to stand up for their brand and stick to the price they have to get to sustain their business.
Wednesday - October 08, 2014
Robert Siciliano joins Jim Blasingame to report on the current cyber-security environment and how increasingly diligent we have to be with our anti-virus strategy.
Robert Siciliano joins Jim Blasingame to report on the responses of consumers about how we’ll use the Internet in 2025 and what cyber-security will look like then.
Sam Norwood joins Jim Blasingame to talk about current banking environment for small businesses and the process of getting a bank loan.
Sam Norwood joins Jim Blasingame to reveal some of the non-bank alternatives to funding growth with borrowed capital.
Sam Norwood joins Jim Blasingame to reveal some of the factors that have been improving the balance sheets of small businesses, and why that’s good and bad.
Jim Blasingame reports on what small business owners are saying about their ability to fund their next growth opportunity.
Jim Blasingame reports on a recent poll that shows almost 80% of small business owners are still very happy they decided to follow this professional path.
Jim Canterucci joins Jim Blasingame to reveal how most small business owners manage their business more than lead them, and introduce a new way to apply your time.
Jim Canterucci joins Jim Blasingame to reveal the power of spending your time managing 90% of the time and leading 10%, to managing 60% and leading the rest.
Jim Canterucci joins Jim Blasingame with stories about how the 60/40 leadership method can increase innovation and organizational excellence.
Thursday - October 09, 2014
Jeff Zbar joins Jim Blasingame to talk about how very small businesses handle the flow of gaining and losing customers, including how to charge difficult customers.
Jeff Zbar joins Jim Blasingame in a world where cyber-security is in question, small businesses should take these steps to protect their data.
Karen Kerrigan joins Jim Blasingame to report on how some members of Congress are being recognized for their support of small business in their voting record.
Karen Kerrigan joins Jim Blasingame to report on several pro-small business bills that are almost ready to pass through Congress and where they’re stuck.
Karen Kerrigan joins Jim Blasingame to reveal several advantages that small businesses across the country could benefit from if Republicans took back majority control of the Senate.
Douglas Ell joins Jim Blasingame to share his journey from Christian to atheist to believer again, and why he wrote a book about defending the role of faith in our lives.
Douglas Ell joins Jim Blasingame to reveal how his study of science restored his religious faith.
Michael Saltsman joins Jim Blasingame to report on the detrimental impact on small business vendors when Obama’s executive order increased minimum wage for government contracts.
Michael Saltsman joins Jim Blasingame to recommend changes to the Earned Income Tax Credit as a way to target help to low wage earners instead of raising the minimum wage.
Michael Saltsman joins Jim Blasingame to report on examples of how the NLRB is hurting small businesses by treating them like big companies regarding pay and benefits.
Friday - October 10, 2014
Joel Libava joins Jim Blasingame to say by taking your franchise acquisition process slowly and one step at a time will minimize the early anxiety and fear.
Joel Libava joins Jim Blasingame to say that while franchising is a complicated business, you don’t have to make it more so than necessary.
Cliff Ennico joins Jim Blasingame to identify the legal entities you can make your business into, from sole proprietor to corporations to LLC.
Cliff Ennico joins Jim Blasingame to reveal two new kinds of business entities becoming available in more states, the benefits corporation and the LLC.
Cliff Ennico joins Jim Blasingame to talk about the decision-making process of which business legal entity you should choose for your business.
John Waechter joins Jim Blasingame to compare his career as a professional salesman to preparing for and successfully assaulting the seven highest mountains in the world.
John Waechter joins Jim Blasingame to encourage professional sales people to stop thinking like a lone wolf and start building a support team.
Grace-Marie joins Jim Blasingame to reveal some of the attacks on small business by the mandates of Obamacare.
Grace-Marie Turner joins Jim Blasingame to reveal that we’re continuing to discover more ways that the Affordable Care Act is anything but affordable.
Grace-Marie Turner joins Jim Blasingame to reveal how the Obamacare taxes and regulations on medical research firms are hurting their ability to discover new vaccines, cures and medical devices.
Monday - October 13, 2014
Bill Treasurer joins Jim Blasingame to talk about how he used leadership characteristics to write the first and second editions of his book on leadership.
Bill Treasurer joins Jim Blasingame to share leadership stories from some of the world’s experts on leadership.
Giovanni Coratolo joins Jim Blasingame to celebrate Columbus day by recognizing the explorer as America’s first entrepreneur, plus report on success of the Jobs Act.
Giovanni Coratolo joins Jim Blasingame to report on what the JOBS act did to increase IPOs, but also that is only created opportunity for a small group of small businesses.
Giovanni Coratolo joins Jim Blasingame to talk about the political party impasse in Washington and what we have to do to fix it?
Tom Snyder joins Jim Blasingame to report on the different ways the marketplace is working with community colleges to create qualified employees for that area.
Tom Snyder joins Jim Blasingame to report on the 21st century job preparation education now available from community colleges.
Rick Mathieson joins Jim Blasingame to reveal what a micro-video is, and how you can create and use them to drive customer engagement and sales.
Rick Mathieson joins Jim Blasingame to report on how one small business used micro video to create more engagement with customers and convert that into sales.
Wednesday - October 15, 2014
Gene Marks joins Jim Blasingame to report on a recent survey that shows small business owners are optimistic about themselves, but not so much about the economy.
Bill Dunkelberg joins Jim Blasingame to report on the NFIB Index that shows small business optimism is down from last month.
Bill Dunkelberg joins Jim Blasingame to report on the hiring and investing activity of small businesses.
Bill Dunkelberg joins Jim Blasingame with the NFIB Index to report on what small business owners can expect from the economy going forward.
Jim Blasingame talks about why prospective employees are looking at the “standard equipment” of an employer and will expect to find a good communicator.
Jim Blasingame talks about how to avoid crisis management and to use president Obama’s management style as the way to not manage your business.
Peter Meyer joins Jim Blasingame to introduce the concept of how your employees perceive the empowerment you think you've given them.
Peter Meyer joins Jim Blasingame to reveal why avoiding dysfunction requires that you empower employees in a way that they understand.
Peter Meyer joins Jim Blasingame to define empowerment and reveal how to accomplish it with your employees.
Thursday - October 16, 2014
John Coupland joins Jim Blasingame to reveal why it’s important to have the right kind of credibility elements in your online profile.
John Coupland joins Jim Blasingame to reveal why the ROI you should expect from social media activity is different from traditional marketplace ROI.
Dawn Fotopulos joins Jim Blasingame to say that if every small business startup understood the power of financial records, we could cut business failures in half.
Dawn Fotopulos joins Jim Blasingame to reveal why producing the three key financial statements from your business are essential success.
Dawn Fotopulos joins Jim Blasingame to explain why understanding how cash impacts the continuation of your business is one of the keys to survival.
Friday - October 17, 2014
Gus Faucher joins Jim Blasingame to report on the PNC survey that shows small business owners are hiring and investing a little, but still not ready to borrow money.
Gus Faucher joins Jim Blasingame to report that small business owners are saying they’re still uncertain about the future, including how Obamacare will impact them.
David Dawsey joins Jim Blasingame to report on recent Supreme Court decisions that gut past patent decisions that innumerable contracts have been based on.
David Dawsey joins Jim Blasingame to report on the USPTO decision to strip the Washington Redskins organization of their long-held ownership of the “Redskins” trademarks.
David Dawsey joins Jim Blasingame to talk about why long-held patents and trademarks shouldn't be subject to latter day political correctness and the whims of the Supreme Court.
Sarah Petty joins Jim Blasingame to reveal several tips and best practices to help you improve cash flow from sales.
Sarah Petty joins Jim Blasingame to recommend creating a strategy that includes several factors as to how and when you offer discounts to customers.
Jim Blasingame reveals how being competitive is still important, but that prospects are ruling you in or out at the relevance level, before they know if your competitive.
Jim Blasingame reveals the four kinds – including two new ones – that have the ability to impact your business reputation, good or bad.
Monday - October 20, 2014
Tom Asacker joins Jim Blasingame to reveal the true definition of a brand identity and how to make sure you’re not confusing your definition for the one customers have.
Tom Asacker joins Jim Blasingame to reveal why customers at least co-own your brand image, so be sure you’re strategy reflect that.
Rich Galen joins Jim Blasingame to talk about the impact of the Ebola scare that seems to be mounting in the U.S.
Rich Galen joins Jim Blasingame to report on the choice of a political hack as the Ebola czar, instead of a non-partisan problem solver.
Rich Galen joins Jim Blasingame to report on the trends of the mid-term election for the U.S. Senate as well as a number of governorships.
Tom Anastasi joins Jim Blasingame to talk about the different kinds of decisions you have to make as the CEO an as the general manager.
Tom Anastasi joins Jim Blasingame to explain that next time you have a big decision to make, check out what others have done with the same circumstances, as well as on a small sample audience.
Amy Friedrich joins Jim Blasingame to report on the Principal survey that shows small business optimism is still not great, but trending upward.
Amy Friedrich joins Jim Blasingame to report on the Principal survey that shows small business financial condition has improved, which is leading to more hiring and investing.
Amy Friedrich joins Jim Blasingame to report on the Principal survey that shows small business owners are increasingly finding ways to balance work and life.
Tuesday - October 21, 2014
Ami Kassar joins Jim Blasingame to report on the current condition of borrowing money from online lenders and whether this option is right for you.
Bob Kustka joins Jim Blasingame to talk about some of the teams he has worked on and led, and reveal what the best ones had in common that made them perform at a high level.
Debbie Meyer joins Jim Blasingame to reveal the hidden inflation that’s found in product packaging.
Ami Kassar joins Jim Blasingame to reveal some of the challenges still facing the online lending industry and how to navigate these waters.
Ami Kassar joins Jim Blasingame to reveal the steps and practices you have to employ if you expect to be able to borrow money from a commercial bank.
Bob Kustka joins Jim Blasingame to reveal how the best teams he’s observed are held accountable for performance and then celebrate accomplishment milestones.
Debbie Meyer joins Jim Blasingame to point out how big business reduces the value of what they sell small business, while demanding full measure from them.
Debbie Meyer joins Jim Blasingame to reveal some of the ways packaging can be used to create price inflation without raising the price you’re used to paying.
Wednesday - October 22, 2014
Bill Schley joins Jim Blasingame to remind you that even though the velocity of change has increased, our customers are still the same humans they always were.
Bill Schley joins Jim Blasingame to remind you that the special way you can make customers feel will outweigh the advantages of big competitors.
Andrew Sherman joins Jim Blasingame to report on his observations about the global economy and what that means for Main Street businesses.
Andrew Sherman joins Jim Blasingame to report on the theft of a registered trademark from a corporation because it has become politically correct in the eyes of one administration.
Andrew Sherman joins Jim Blasingame to examine the dangerous implications for Main Street of the volatility of Wall Street.
Jim Blasingame encourages small business owners to be devoted to issues and candidates that are good for your small business.
Jim Blasingame explains how the concept of values has grown to be more important to customers than value.
Judith Glaser, Lois Geller, Joan Pryde, and Paula Lovell joins Jim Blasingame to discuss their breast cancer survival and what role nutrition may have played.
Judith Glaser, Lois Geller, Joan Pryde, and Paula Lovell join Jim Blasingame to remind women entrepreneurs that you may be a force in the marketplace, but you still have to get screened for breast cancer.
Judith Glaser, Lois Geller, Joan Pryde, and Paula Lovell join Jim Blasingame to share their stories of more than 10 years of survival from breast cancer.
Thursday - October 23, 2014
Kathy Perry joins Jim Blasingame to report on plans by Facebook to become such a utility to us that it’s part of every minute of our lives.
Kathy Perry joins Jim Blasingame to report on a plan by Twitter to insert what it thinks you should see in your timeline, plus a new business resource from Google.
Steve DelBianco joins Jim Blasingame to report on the possibility that the Democrats may use a lame duck Congress to push an internet tax bill through.
Steve DelBianco joins Jim Blasingame to report on the current negotiations that could result in control of the Internet to change from the U.S. to the U.N., and why that is dangerous.
Steve DelBianco joins Jim Blasingame to report on the disruption being caused to entrenched taxi industry by Internet directed car services, like Uber.
Bryan Mattimore joins Jim Blasingame to real how to get the most out of your teams, including the four most powerful words you can use in a question.
Bryan Mattimore joins Jim Blasingame to say that if your team isn't functioning effectively, it might be because they’re over worked and how to find out if that’s the case.
Ed Kopf joins Jim Blasingame to reveal the common issues all small businesses have to deal with as a result of being so close to the family dynamic.
Ed Kopf joins Jim Blasingame to reveal how Ford family leadership stepped aside and allowed an outsider to solve problems they weren't able to handle.
Ed Kopf joins Jim Blasingame to offer tips and tools you can use to deal with family issues that are part of almost every small business.
Friday - October 24, 2014
John Harrison joins Jim Blasingame to reveal how cyber criminals are focusing their attacks on smaller and smaller business targets.
Jim Ballard joins Jim Blasingame to reveal why you need to know the difference between info-mind and story-mind.
Jim Ballard joins Jim Blasingame to talk about why you should take ownership of the stories your customers want to hear.
Anita Rosen joins Jim Blasingame to reveal the importance of having a clear understanding of the concept of your next project before you go too far.
Anita Rosen joins Jim Blasingame to reveal how to vet the idea of your next project with stakeholders to make sure you’re on the right track.
Anita Rosen joins Jim Blasingame to reveal the steps of the due diligence phase of your next project, including development cost.
Sergio Galindo joins Jim Blasingame to reveal the different kinds of spam, what is the goal of the spammer and how to protect yourself.
Sergio Galindo joins Jim Blasingame to talk about how technology can be used to protect you and your organization from the different kinds of cyber-threats, including malicious spam.
John Harrison joins Jim Blasingame to reveal some of the data security exposure small businesses have, and how it can threaten customer relationships.
John Harrison joins Jim Blasingame to reveal tips and best practices to use that will strengthen your defense against cyber-hackers attempts at your financial records.
Monday - October 27, 2014
Mark Babbitt joins Jim Blasingame to reveal the different ways that a well-executive social media strategy can level the playing field for small businesses against big business.
Mark Babbitt joins Jim Blasingame to tell stories about how to respond to social media reviews and especially how not to respond.
Ted Fishman joins Jim Blasingame to reveal some of the research findings that show Americans are saving less today than before the recession.
Ted Fishman joins Jim Blasingame to talk about a variety of issues, good and bad, that play into the retirement planning of a small business owner.
Ted Fishman joins Jim Blasingame to recommend some alternatives to use as investment options for a small business retirement fund.
Brian Doherty joins Jim Blasingame to reveal the original purpose of social security and how that definition has evolved over the years, plus how it will fit into your retirement.
Brian Doherty joins Jim Blasingame to reveal several features of Social Security retirement planning you need to consider before you decide when to start drawing.
Tamar Jacoby joins Jim Blasingame to talk about the impact of the mid-term elections on the future of the country, especially immigration.
Tamar Jacoby joins Jim Blasingame to talk about whether the leaked plans that Obama will make millions of illegals a form of legal status after the election.
Tamar Jacoby joins Jim Blasingame to predict the relationship between Obama and the GOP leaders in Congress during his final two years in office.
Tuesday - October 28, 2014
Ilise Benun joins Jim Blasingame to talk about why most of us start our small businesses, and to reveal a very important question to ask ourselves when we do.
John Patterson joins Jim Blasingame to talk about the value of customers who take the time to let you know when they’re not happy, whether they’re high-maintenance or pointing out a problem you need to fix.
Ilise Benun joins Jim Blasingame to reveal two more critical questions to ask yourself before you become a small business owner.
John Patterson joins Jim Blasingame to point out that when a customer complains you have two jobs: fix the problem and save the relationship.
Wednesday - October 29, 2014
Julie Kampf joins Jim Blasingame to reveal why she thinks the current workplace and marketplace practices have caused businesses to have descended in the Age of Mediocrity.
Julie Kampf joins Jim Blasingame to discuss what we have to do with a multi-generational workforce in order to avoid our businesses from descending into mediocrity, instead of rising to excellence.
Rick Newman joins Jim Blasingame to reveal the definition of deflation as an economic phenomenon and how it differs dangerously from inflation.
Rick Newman joins Jim Blasingame to report on the potential dangers of the economic phenomenon of deflation and whether the Fed can turn their inflation-fighting tools on this dangerous challenge if it happens.
Rick Newman joins Jim Blasingame to reveal that the Obama administration is trying to curry favor with the Gen Y voters and whether this strategy will work.
Jim Blasingame reveals the results of a poll about what small business owners think about the money they pay in income taxes and why it’s similar to any investment.
Jim Blasingame reports on the results of a survey showing over 70% of small business owners are very worried about how the government is handling the Ebola issue.
Bob McTeer joins Jim Blasingame to report on what’s probably happening inside the FOMC meeting of the Fed, including any discussion about deflation.
Bob McTeer joins Jim Blasingame to explain the dangers of deflation, how it differs from inflation, and what the Fed would do if it became a reality in the U.S.
Bob McTeer joins Jim Blasingame to talk about what the future economic condition will be when the Fed ends it’s quantitative easing infusion of money into the banking sector.
Friday - October 31, 2014
Rick Lepsinger joins Jim Blasingame to reveal the growth in virtual meetings with employees and customers and why this issue will be part of every small business in the near future.
Rick Lepsinger joins Jim Blasingame to reveal some of the things you will need to know and practice to get ready to conduct or participate in a virtual meeting.
Charley Moore joins Jim Blasingame with advice on how to make sure you’re in compliance with your employment legal issues, including policies.
Charley Moore joins Jim Blasingame to offer suggestions on how to keep your business in compliance with regulations at the local, state and federal levels.
Charley Moore joins Jim Blasingame to review the types of intellectual property and what you need to do to protect your intellectual assets while not violating that of others.
