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Jim Blasingame
In the 20th century, sellers controlled information about their products, services, and innovations. But in the 21st century Age of the Customer, your customers not only have access to the informat... » More
Jim Blasingame
In the Age of the Customer, a successful brand message meets customer expectations, an unsuccessful one may cause customers to leave negative reviews or social media posts. Remember, User Generated... » More
Jim Blasingame
For a small business, being competitive is still essential. But in The Age of The Customer, relevance is a Customer’s prime expectation. Is your company ready? » More
Jim Blasingame
The new prime differentiator in today's marketplace isn't how competitive you are, but rather a customer's appraisal of a seller's relevancy. So, does this mean that sellers no longer have to be co... » More
Jim Blasingame
As you leverage and profit from all the efficient high-tech, speed-of-light customer connection tools, don't forget that the best option might not always be in the cloud. » More
Jim Blasingame
Building online customer communities is how a small business transcends being competitive and achieves relevance. In a world where everything is a commodity, value is the threshold of a customer co... » More
Jim Blasingame
Small business advocate, Jim Blasingame, talks three critical disciplines to help entrepreneurs prepare for the 21st century. » More
Jim Blasingame
From telegraph to Twitter there is one connection option whose relevance has borne witness to every one of the others: in-person contact. Face-to-face is the original social media - make sure you u... » More
Zain  Raj
Believe me when I say that I’m not afraid of change. I appreciate the value of trying new things maybe more than the next guy. But I’ve found that one of the best ways to keep from falling off a cl... » More
Diane DiResta
Have you done your first Periscope Presentation? It’s a free live stream service you can access on your smart phone or tablet. » More