Gene joins Jim to share his knowledge of President Lincoln's thoughts as he took our nation war. And as has happened a few time in the past, President Lincoln actually joins Jim on the show. Don't miss this one.

Bev begins her visit with Jim talking about her upcoming trip to Cairo, Egypt. Next topic is how to create a new attitude for yourself and your business.

Phyllis and Jim talk about how to eradicate the pesky incorrect words we use that trip us up and prevent us from being as professional as we could be.

Laurie and Jim celebrate International Administrative Professionals Day with a discussion about how to better communicate in the workplace.

Jo joins Jim to help small business owners realize that they have something to say to their customers about their values and beliefs and why those ideas should be written down and available to our stakeholders.

Bev and Jim talk about some of the things you need to know when you're calling on 21st century small businesses.

Sonya joins Jim for the first time to talk about how communicating has changed as we've entered the 21st century, and how to make sure you're being heard in all of the technological clutter.

Steven and Jim talk about how to get others to deal with you in an honest way, including how to know when someone is using the tactic of exclusion.

Colleen joins Jim to give him a crash course on how to behave during the holidays, including at parties, giving gifts, and around the office. They also discuss the issue of giving gift certificates.

Renee joins Jim to talk about how the quality of your voice and your demeanor when delivering your words, is critical to making a good first impression. Renee offers some tips on how to improve both your voice and your animation.