Preparation is the most important part of having a successful meeting, and Karen joins Jim to talk about how to make sure your meetings come off without a hitch.

The younger generations are a lot different from their seniors -- the baby boomers -- in so many ways, and Ruth talks with Jim about how the "older folks" can do a better job of communicating with the kids.

Everyone needs to pay attention to how we act in professional settings, especially during the holidays, and Colleen joins Jim to talk about some of these dos and don'ts.

The most important things for small business to know about effective communication is to shut up and listen. Debra and Jim talk about some of the best ways to accomplish this difficult skill.

There are important words small business owners and their employees should use -- and not use -- and Phyllis joins Jim to talk about some of them.

Bev and Jim talk about the different ways that women and men communicate, and why managers should understand this difference.

Paul and Jim talk about the proper mindsets anyone should have before starting a small business.

Colleen talks with Jim about how to determine who pays for lunch and how to handle that scenario. They move on to talk about how to overcome the fear of public speaking. <br></["br"]>

Gary and Jim talk about the importance of becoming a professional presenter of your products and ideas, whether in person, in proposal or otherwise.

Bev reports on her recent trip to Egypt for a women's conference and what she learned there. She and Jim also talk about the value of improving your public speaking skills as a way of conveying your vision to employees.