Rick Maurer joins Jim Blasingame to continue their discuss on the impact that op leadership had on change in an organization, including why the most successful changes happen when leaders are actively engaged from beginning to end.

Rick Maurer joins Jim Blasingame to discuss a recent survey he did which showed that there wasn't that much difference between change that was successful and change that failed and that usually you only need to tweak a few small things to move in the right direction.

Use the P&L to differentiate your management and CEO duties. Jim Blasingame uses the P&L to explain how managers think about their jobs compare to a CEO.

Are you ready to assume the role of CEO of your business? Jim Blasingame reveals the three Big Picture elements of being a small business CEO and explains why doing this job is not easy, but nor is it optional.

Think of goals in a holistic way. Pierce and Jane Howard join Jim Blasingame to explain that you should think about the different aspects of your life - business, spiritual, relationships, personal growth - when making resolutions and setting goals.

Sometimes we just have to get out of our own way. Pierce and Jane Howard join Jim Blasingame to talk about how often we don't achieve our performance goals because we set ourselves up for conflicts within ourselves.

Don't make impossible New Year resolutions. Pierce and Jane Howard join Jim Blasingame to talk about the best way to think about improving your performance in the New Year, by focusing on changing behavior, not personality.

How organized is your email inbox? Marsha Egan joins Jim Blasingame to recommend best practices for how to organize your email inbox and folders.

Gary Harpst joins Jim Blasingame to offer 5 steps for problem-solving: 1. Define the problem; 2. Identify root causes; 3. Developing a solution; 4. Implementing a solution; 5. What worked & didn't about the solution, plus why getting others involved in defining the problem offers clarity.

Setting goals and accomplishing them require two different skills. Marsha Egan joins Jim Blasingame to talk about some of the things you have to do to set and achieve your goals, including using the "SMART" approach.