The hiring of any employees in a small business is a very important task, but especially when we're hiring sales people. Josh and Jim talk about how to conduct this process successfully.

Selling in the 21st century is different in many ways from selling in the last century, and Rob talks with Jim about how to make sure your small business is making the proper adjustments for the new century customers.

The key to having customers who are motivated to come back is to have motivated employees. Paul and Jim talk about some of the ways to motivate your employees.

Selling is both a science and an art, and Jeff talks with Jim about how to be good at both elements of sales success in your small business.

Cold calling is a lost art and we're better off because of it. Joanne talks with Jim about why referral selling is infinitely better than cold--calling.

Getting more sales is the single most important goal of any salesperson, and Brad talks with Jim about some of the key fundamentals needed to get more sales.

Don and Jim talk about a number of issues around the selling process, especially the need to do more and better listening.

Jeff and Jim talk about how to make sure your sales approach to businesses is based on 21st century reality.

Rob and Jim talk about how some things in selling have changed in the 21st century and some haven't. The trick is to know which is which.

Brad and Jim talk about the four areas of critical knowledge that are required for success as a professional salesperson in a small business.