Jim Blasingame talks about how to balance using the power and productivity of cloud computing with getting in face-to-face with customers when the time is right.

Andrew Sherman joins Jim Blasingame to talk about the fact that businesses are using much more intellectual property than physical in The Age of the Customer, and how that can contributes to small business growth.

Lois Geller joins Jim Blasingame to talk about how we should think of our marketing effort and strategy the way Olympic champions go about seeking the level of excellence that produces gold medals.

Lois Geller joins Jim Blasingame to reveal how our marketing messages have to be developed to deliver a relevance message, rather than our business message.

Bill Schley joins Jim Blasingame to talk about the connection between successful entrepreneurship and the ability to deal with, manage and lead change in the Age of the Customer.

Bill Schley joins Jim Blasingame to discuss the impact of technology and the velocity of change, including the empowering of customers and associated new expectations.

John Patterson joins Jim Blasingame to offer tips on what small businesses should do to cultivate and nurture relationships with customers who have new expectations and corresponding new power.

John Patterson joins Jim Blasingame to explain why today our customers are wired and dangerous, how this is impacting our relationship with them and what to do about it..

Your website is less of a destination and more of a distribution center. Jim Blasingame reveals how to follow customers home, with permission, and why this practice is no longer an option in the Age of the Customer.

Why is in-person contact still so powerful? Jim Blasingame to remind you that social media options for businesses do not replace the need for face-to-face contact.