Mobile wasn't any part of your past, but will dominate your future. Jim Blasingame reveals several reasons why mobile computing is changing expectations of customers and why you're future will be tied to your mobile strategy.

What do you know about your customers' expectations? Jim Blasingame reveals how the Age of the Customer is being influence by new options available to your customers and how that is changing their expectations.

Patty Ryan joins Jim Blasingame to discuss how the Lakewood Chamber collaborates with other chambers to grow regional businesses, plus today's live event where Jim will speak about why small businesses must be relevant to customers and prospects.

The new economy still has much potential for newcomers. Alexis Ohanian joins Jim Blasingame to reveal why the new economy will continue to present many new opportunities for established companies and newcomers.

Customers want more humanity in the companies they don business with. Tom Asacker joins Jim Blasingame to reveal that Main Street small businesses are positioned perfectly to demonstrate the beliefs customers increasingly desire.

Women have different values criteria than men. Andrea Nierenberg joins Jim Blasingame to reveal how different men and women are when it comes to demonstrating values and relevance expectations.

Are you reaching prospects and customers with multi-media content? Ruth Sherman joins Jim Blasingame to encourage you to create a multi-media marketing strategy that includes video content you produce in-house.

What can the dysfunction of Washington teach us about relevance? Ruth Sherman joins Jim Blasingame to use the lack of leadership by Washington and Wall Street to teach small businesses about how to be relevant to customers.

Your prospect and customer expectations have changed. Joanne Black joins Jim Blasingame to reveal how expectations have evolved with prospects and customers in The Age of the Customer.

Brad Huisken joins Jim Blasingame to introduce an event that will focus on the psychology of selling and The Age of the Customer.