Tuesday - December 01, 2015
Robert Grede joins Jim Blasingame to reveal that even though you deliver two of the three key advantage elements, price, service and quality, you should promote only one of those two.
Jim Canterucci joins Jim Blasingame to reveal the benefits of making yourself available to employees whenever they need you as a way to increase engagement.
Jim Canterucci joins Jim Blasingame to reveal that with so much content employees are expected to absorb, we need to make sure we give them the foundational context too.
Jim Canterucci joins Jim Blasingame to reveal why, and how to get employees to provide you with a productive answer to your questions, “How am I doing?”
Giovanni Coratolo joins Jim Blasingame to reveal the difficulty and damage the Obama administration’s Department of Labor, and NLRB are doing by changing decades old definitions of employee and contractor.
Giovanni Coratolo joins Jim Blasingame to reveal how American businesses have achieved unprecedented carbon reductions but are still being vilified for not doing more.
Giovanni Coratolo joins Jim Blasingame to ask the question will the next president of the U.S. be the one that focuses on growth or the one that is pushing equality?
Marsha Egan joins Jim Blasingame to reveal the potential danger you can get into if you aren’t careful at the company holiday party. Jim calls it the “You bet your job prom night.”
Marsha Egan joins Jim Blasingame to reveal that you shouldn’t corner the boss at the holiday party to talk about business, and other things to not do and say.
Robert Grede joins Jim Blasingame to reveal that you can have any two of price, service and quality, but not all three, and why this is important to know.
Wednesday - December 02, 2015
Jay Baer joins Jim Blasingame to reveal tips and best practices on how to respond to online complaints in a way that turns them into positives.
Jay Baer joins Jim Blasingame to talk about how to neutralize online complaints by making sure you have banked a greater number of positive experiences.
Jay Baer joins Jim Blasingame to reveal a story about how one company turned their most outspoken unhappy customers into champions, advocates and quality partners.
Rick Maurer joins Jim Blasingame to reveal the dangers of thinking that nodding employees have really grasped what you’re telling them.
Rick Maurer joins Jim Blasingame to reveal why connecting and communicating with Generation Y employees requires a different approach from their older co-workers.
Joe Daly joins Jim Blasingame to report on Gallup research that shows more businesses are closing today than are starting, and what that means for the American economy .
Joe Daly joins Jim Blasingame to report on research that shows business startups are down over past recovery cycles, and what implications this has for jobs and economic growth.
Joe Daly joins Jim Blasingame to talk about some of the factors that are holding back business startups, including dispelling some of the myths, and holding others accountable.
Jim Blasingame reveals four different factors that have combined to create an unprecedented drop in business startups since 2008.
Jim Blasingame warns small business owners to prepare themselves for the possibility of disruptions in business due to extreme policies due to President Obama pushing the control envelop in his last year in office.
Thursday - December 03, 2015
Peter Sacco joins Jim Blasingame to talk about how dependent we’ve become, on so many levels, with the Internet and why we should consider if this is always a good thing.
Peter Sacco joins Jim Blasingame to talk about how we would behave if we knew others knew about how much and how we use the Internet.
John Dini joins Jim Blasingame to report on how the current workplace and marketplace has more different generations in it than at any other time in history, and the issues that creates.
John Dini joins Jim Blasingame to report on the impact of the previously largest generation in American history, Baby Boomers, and how they have and will continue to impact society and the marketplace.
John Dini joins Jim Blasingame to report on whether the younger generations, Gen X and Gen Y, will be able to replace the skillsets of the Baby Boomer generation.
Michael Stallard joins Jim Blasingame to talk about the power of connecting effectively with employees so they can connect successfully with customers.
Michael Stallard joins Jim Blasingame to reveal that there are three ways to connect to others and two of them can produce undesirable results.
Arky Ciancutti joins Jim Blasingame to reveal that minimizing hyperbole and being specific about deliverables and expectations is critical to building trust.
Arky Ciancutti joins Jim Blasingame to talk about some of the issues and factors that impact how you establish trust when doing business across borders and oceans.
Arky Ciancutti joins Jim Blasingame to reveal how to buy yourself some trust by the way you establish expectations with those from other societies that you do business with.
Friday - December 04, 2015
Gary Bentley joins Jim Blasingame to tell the story of his early life in foster homes, how he became an entrepreneur, and ultimately the largest exporter of turtle – yes, turtles – in the U.S.
Gary Bentley joins Jim Blasingame to tell his unique entrepreneurial story about how he got the idea to become an exporter of turtles – live turtles – to the world.
Monday - December 07, 2015
Nanette Miner joins Jim Blasingame to reveal the concern in the workplace for whether there will be enough Generation X members to replace Baby Boomers, and if any Millennials will be able to step up.
Nanette Miner joins Jim Blasingame to report that as Baby Boomers retire, there is a great leadership gap that will open up and that we need to start teaching more leadership of the younger generations to take their place.
John Harrison joins Jim Blasingame to talk about the long-term challenges of Social Security funding for the younger generations, especially those born after 1970.
John Harrison joins Jim Blasingame to report on how Congress rescinded the 15 year-old “file and suspend” provision that has helped many families entering retirement age.
John Harrison joins Jim Blasingame to recommend some tips and best practices that will help you prepare for the financial aspect of an emergency, including a terrorist attack that impacts your area.
Judith Glaser joins Jim Blasingame to talk about her research that shows humans can connect on a kind of energy frequency that that is a higher level than the spoken word.
Judith Glaser joins Jim Blasingame to talk about teaching children conversational intelligence skills that they will need in the 21st century.
Gerald Celente joins Jim Blasingame to talk about his ideas on why we have a war on terror and what it will take to resolve it.
Gerald Celente joins Jim Blasingame to report that he thinks deflation will become a factor in the global economy and the implications it will bring with it.
Gerald Celente joins Jim Blasingame to propose that none of the current presidential candidates from either party has the vision and commitment to take America in the right direction.
Tuesday - December 08, 2015
Jim Ballard joins Jim Blasingame to talk about how to find equilibrium between the energy that’s pushing you and what’s pulling you.
Jim Ballard joins Jim Blasingame to talk about the impact of energy on you and your life, and how to manage the different sources so you have the same amount pushing as pulling.
Sam Norwood joins Jim Blasingame to reflect on the 2015 economy as it has dealt with a hyper stock market and a Main Street economy seemingly still in a recession.
Sam Norwood joins Jim Blasingame to talk about some of the global forces emerging that will impact our small businesses in 2016.
Sam Norwood joins Jim Blasingame to talk about the practices and tools small businesses will have to use in order to thrive in the new year.
Robert Jolles joins Jim Blasingame to talk about the power of imperfection and how to use it to your advantage.
Robert Jolles joins Jim Blasingame to talk about why doing your best, with the time and information you have, is as close to perfection as you’re going to get.
Rick Newman joins Jim Blasingame to talk about global efforts to reduce carbon emissions and debate whether the U.S. should be asked to do more than it is.
Rick Newman joins Jim Blasingame to reveal some of the industries that are not only using low-emissions production practices, but that production is in the form of low emission products.
Wednesday - December 09, 2015
Scott Aurnou joins Jim Blasingame to remind you that your extra e-transactions, both as consumers and businesses, attract the bad guys, so head these warnings and best practices.
Scott Aurnou joins Jim Blasingame to remind small business owners to keep all software updated and how to add extra protection to your computers.
Gordon Chang joins Jim Blasingame to reveal that while all countries spy on each other, China is the only one that spies on American businesses and gives stolen secrets to competitive Chinese companies.
Gordon Chang joins Jim Blasingame to report on why China is the world’s leading polluter, how bad it really is, and why it is the country’s greatest danger.
Gordon Chang joins Jim Blasingame to remember Darwin Chang, father of Brain Trust member, Gordon Chang, and celebrate his life as an adopted American.
Shawn Murphy joins Jim Blasingame to reveal how an optimistic climate can help you create more engaged employees and therefore, long-term success.
Shawn Murphy joins Jim Blasingame to reveal the direct connection between an optimistic organization and innovation.
Ivan Misner joins Jim Blasingame to reveal that the most successful networking happens when you’re more interested in “buying” the ideas of others, instead of “selling” yours.
Ivan Misner joins Jim Blasingame to reveal that the traits that make the best networkers are not what you might think.
Ivan Misner joins Jim Blasingame to reveal the of all the countries with free markets in the world, the U.S. has the best networking culture.
Thursday - December 10, 2015
Jeff Zbar joins Jim Blasingame to talk about how those who are not in retail manage the inevitable doldrums in business that can happen at the end of the year.
Jeff Zbar joins Jim Blasingame to talk about how small businesses can direct expense the purchase of equipment and other capital items, instead of depreciating them.
Bill Dunkelberg joins Jim Blasingame to talk about some of the reasons why the U.S. economy in general, and small businesses in particular, have remained in the doldrums for so long.
Bill Dunkelberg joins Jim Blasingame to report on the NFIB Index that shows some of the reasons why small businesses are hiring, but not as much as they would like, meanwhile, sales are up marginally.
Bill Dunkelberg joins Jim Blasingame to report on the NFIB Index that shows small businesses may be waiting on Congress to clear up tax advantages before they make investment decisions.
Jim Blasingame talks about the lack of startups in this recovery cycle, and reveal why this phenomenon may be to the advantage of existing, mature businesses.
Jim Blasingame talks about an essay he wrote about the disconnect between Wall Street and Main Street, and that it was published by BizJournals.com.
Bob Fischer joins Jim Blasingame to offer tips on how to become better at remembering names by using a three-step process.
Bob Fischer joins Jim Blasingame to reveal a two-step process to use when speaking to an audience, so they’ll remember your key points longer.
Bob Fischer joins Jim Blasingame to reveal that you have a memory palace in your brain where you can learn to put key things you want to remember.
Friday - December 11, 2015
Stephanie Bush and John Kinney join Jim Blasingame to report on research that shows the likelihood of a claim by small businesses and how to make sure you’re covered.
Stephanie Bush and John Kinney join Jim Blasingame to reveal how insurance can be used to protect your business in the event of a data breach that could create problems with customers.
John Scully joins Jim Blasingame to reveal the shift in control of the market from the business to the customer and reveal how to address this epic change.
John Scully joins Jim Blasingame to talk about the entrepreneurial opportunity currently available to focus on customer expectations and disrupt your industry.
John Sculley joins Jim Blasingame to reveal the difference between a business plan and a customer plan and explain why the latter is becoming more important.
Ethan Senturia joins Jim Blasingame to report on how the options for capital for small businesses have expanded significantly over the past few years.
Ethan Senturia joins Jim Blasingame to reveal some of the new resources that are available to small businesses to find capital funding sources.
Leslie Kossoff joins Jim Blasingame to reveal how the sales organization can contribute to the quality process improvement of your business.
Leslie Kossoff joins Jim Blasingame to reveal how the quality process has to listen to the sales organization in order to adjust to relevance factors expected by customers.
Leslie Kossoff joins Jim Blasingame to reveal how last mile efficiency opportunities will be more likely found with help from the sales organization.
Monday - December 14, 2015
Bob Prosen joins Jim Blasingame to remind you of important things to do before year end, including cleaning up your accounts receivable, thanking customers and several other tips.
Bob Prosen joins Jim Blasingame to reveal three objectives you need to focus on as you make plans for the new year.
Chad Moutray joins Jim Blasingame to report on the most recent NAM survey that shows global headwinds and government intrusion has caused manufacturers to feel less optimistic.
Chad Moutray joins Jim Blasingame to reveal that rising healthcare costs, Fed monetary policy, and the strong dollar are some of the concerns facing U.S. manufacturing.
Chad Moutray joins Jim Blasingame to reveal that the outlook for manufacturing isn’t good, due to global economic downturn, terrorism, the strong dollar and other issues.
Pam Danziger joins Jim Blasingame to reveal that even though small businesses are in a powerful position in the retail sector with the more affluent customers, most of them don’t recognize this power.
Pam Danziger joins Jim Blasingame to reveal who the HENRYs are, and why you’re small business should be doing everything possible to get them to become customers.
Gene Marks joins Jim Blasingame to reveal some of the reasons that, even though the economy is weak, surviving small businesses are stronger financially than they have ever been.
Gene Marks joins Jim Blasingame to reveal the ironic results of research that shows three-fourths of small businesses are feeling financial strong, but only one-third desire to grow. What’s wrong with this picture?
Gene Marks joins Jim Blasingame to reveal three things that will make your business stronger, including having mentors, outsourcing and being a single issue voter for your small business.
Tuesday - December 15, 2015
Beverly Flaxington joins Jim Blasingame to differentiate between a business plan and a growth plan and why you need the latter to keep you focused on how you’ll accomplish your revenue and gross profit requirements.
Beverly Flaxington joins Jim Blasingame to talk about setting sales growth plans that have the companion of growing gross profit percentage and numbers.
Ami Kassar joins Jim Blasingame to share their experiences of having to give tough love advice to business owners who don’t have a viable capital plan.
Ami Kassar joins Jim Blasingame to reveal a few tips on how to get funding, including what do you need the money for, and how will you apply the money.
Ami Kassar joins Jim Blasingame to reveal more tips and best practices on how to get a business loan, including being flexible, asking for the money before you need it, and choosing an amortization schedule.
Jim Ostroff and Joan Pryde join Jim Blasingame to reflect on the abundant and productive life of Austin Kiplinger, who through his long life of curiosity was a witness to a century and through his leadership became no less than a national treasure.
Jim Ostroff and Joan Pryde join Jim Blasingame to celebrate the life of Austin Kiplinger with their stories of how he touched their lives and how they witnessed him touching the lives of others, regardless of station in life.
Brad Huisken joins Jim Blasingame to talk about what a goal is, how to name it and why it’s important to write them down and say them out loud, to others.
Brad Huisken joins Jim Blasingame to reveal three kinds of goals to establish for your business and life: minimum, capable and stretch.
Brad Huisken joins Jim Blasingame to reveal that your goals have to be written down, realistic and measurable in order to give them the best chance of success.
Wednesday - December 16, 2015
Jim reviews half of his 2015 predictions and, unlike many other forecasters, he reveals what actually happened and gives himself a score, which after 15 years, is 73% accuracy.
Jim reviews the second half half of his 2015 predictions and, unlike many other forecasters, he reveals what actually happened and gives himself a score, which after 15 years is 73%.
David Dawsey joins Jim Blasingame to reveal the many problems with a small business being asked by a big customer to sign their boiler plate contract, especially in the area of indemnification.
David Dawsey joins Jim Blasingame to reveal some of the key elements to watch for when signing a vendor contract, including indemnification and intellectual property.
David Dawsey joins Jim Blasingame to reveal how to identify any dangerous elements in a contract you’ve been offered, including indemnification, warranties and infringement.
Rick Mathieson joins Jim Blasingame to identify two social media campaigns that you can use as an example of how to run your own strategy.
Rick Mathieson joins Jim Blasingame to reveal some of the best practices to use when deciding if the new social media platform is right for you, including the power of knowing your customer.
Bob McTeer and Andrew Gause join Jim Blasingame to debate whether the Fed will raise interest rates today, what would motivate them to do that and what are the implications.
Bob McTeer and Andrew Gause join Jim Blasingame to discuss how Wall Street and Main Street would be impacted, directly and indirectly, by an interest rate hike by the Fed.
Bob McTeer and Andrew Gause join Jim Blasingame to debate whether global and U.S. economic conditions will be successful enough to warrant more interest rate hikes.
Thursday - December 17, 2015
Jack Mitchell joins Jim Blasingame to reveal the connection between hugging customers in the traditional service way, and expanding it to our online relationship with them.
Jack Mitchell joins Jim Blasingame to reveal some of the ways his company strengthens relationship with customers during the holidays.
Cliff Ennico joins Jim Blasingame to talk about the new law that allows small businesses to raise equity from more investors than before.
Cliff Ennico joins Jim Blasingame to reveal some of the potential problems you can run into if you allow outside investors to contribute capital through crowdfunding.
Cliff Ennico joins Jim Blasingame to reveal the proper steps and practices to use when seeking and accepting crowdfunding equity.
Deltina Hay joins Jim Blasingame to talk about how your website, not just your computers, need to be secure and the steps it takes to accomplish it.
Deltina Hay joins Jim Blasingame to reveal reasons why Google’s bots will be looking for your HTTPS URL when it upgrades to HTTP/2 indexing soon.
Steve Forbes joins Jim Blasingame to recommend several reform steps that need to be taken to govern the Fed and how they would happen.
Steve Forbes joins Jim Blasingame to reveal the economic and financial reasons why the U.S. needs to completely scrap the current tax code and replace it with a flat tax system.
Steve Forbes joins Jim Blasingame to reveal the steps that should be taken to completely repeal Obamacare and replace it with a system that puts patients in control of their health care, instead of the government.
Friday - December 18, 2015
Beverly Inman-Ebel joins Jim Blasingame to reveal some communication tools that will help you prepare to speak when you find yourself unprepared.
Beverly Inman-Ebel joins Jim Blasingame to reveal communication tips and tools that will help you keep others talking when you’re not yet ready to contribute.
Doug Barry joins Jim Blasingame to report on the increasing level of e-commerce taking place on cross-border platforms.
Doug Barry joins Jim Blasingame to report on doing export business in association with an e-commerce trade platform that connects you with foreign prospects and customers.
Doug Barry joins Jim Blasingame to report on the fact that customers in other countries still want to buy U.S. good and services, and what that means for small business exporters.
Walter Kiechell III joins Jim Blasingame to reveal that if you’re business isn’t performing as well as it should, perhaps it’s time to revisit the founder’s original reason for starting the business.
Walter Kiechell III joins Jim Blasingame to talk about why it’s important for founders to continually communicate why they went into business in the first place.
Monday - December 21, 2015
Bob Negen joins Jim Blasingame to reveal how in many ways anyone returning something to your business can turn out to be a good thing.
Bob Negen joins Jim Blasingame to reveal that some of the keys to avoiding burnout as a small business owners is to delegate, work smarter, not harder, and find some kind of outside interests.
Futurist Jack Uldrich joins Jim Blasingame to reveal that the controlling mechanism of the digital currency bitcoin is something called “blockchain” which is a digital ledger that will increasingly become part of our lives and business world.
Futurist Jack Uldrich joins Jim Blasingame to reveal that blockchains are a digital ledger that will increasingly be at the heart of business finance as time goes by, and why small businesses need to understand this.
Futurist Jack Uldrich joins Jim Blasingame to reveal that vegans will now be able to eat cheese that’s not made from dairy products, and Elon Musk’s Power Pack will help you store passive energy, plus other things to watch for.
Jim Alampi joins Jim Blasingame to reveal why business owners, especially startups, have to learn how to say “No” to those possible opportunities that might take your efforts out of focus.
Jim Alampi joins Jim Blasingame to reveal why growth requires more capital than you probably have or think you need, plus it can create a casualty list within your organization.
Ruth King joins Jim Blasingame to reveal that when changes need to be made, the alternative to what you’ve been doing should not be considered more dangerous than not doing it.
Ruth King joins Jim Blasingame to encourage you to make having regular financial statements a priority for the new year and predict that you’ll never want to be without that power again.
Ruth King joins Jim Blasingame to improve your understanding about the difference between cash and profit, mail your bank statements to your home, and watch for industry trends.
Tuesday - December 22, 2015
Janet Christy joins Jim Blasingame to talk about the definition of a family business and offer some tips on how to run one more successfully.
Janet Christy joins Jim Blasingame to tell the story of one small business that couldn’t make changes to put the past behind them so they could be relevant today.
Joel Libava joins Jim Blasingame to talk about his new venture to help those interested in owning a franchise become better educated.
Joel Libava joins Jim Blasingame to report on some of the issues facing franchisee prospects, especially veterans.
Joel Libava joins Jim Blasingame to talk about the entrepreneurial inclination of Gen Y and whether they will be likely to be interested in a franchise.
Jerry Silberman joins Jim Blasingame to offer some professional perspectives on how to negotiate with vendors your business owes in a way that keeps you in business long term.
Jerry Silberman joins Jim Blasingame to warn you about the seductive practice of taking an “advance” from a company offering credit and how this can create more problems than it solves.
Doug Tatum joins Jim Blasingame to reveal research that shows two-thirds of Gen Y think profit is a bad thing.
Doug Tatum joins Jim Blasingame to talk about why so many Americans are so disconnected from the reality of capitalism that they need educating about the imperative of making a profit.
Doug Tatum joins Jim Blasingame to talk about the definition of profit and why it is important that more Americans understand this.
Wednesday - December 23, 2015
Steven Gaffney joins Jim Blasingame to talk about the kind of environment that helps foster debate and open communication among the stakeholders.
Steven Gaffney joins Jim Blasingame to talk about the kind of working environment that encourages unsolicited employee ideas and suggestions.
Karen Kerrigan joins Jim Blasingame to report on the good news of Section 179 direct expensing becoming permanent for small businesses.
Karen Kerrigan joins Jim Blasingame to talk about other tax reforms that are good for small businesses, plus ending the moratorium on exporting US. crude oil.
Karen Kerrigan joins Jim Blasingame to talk about the differences between the parties regarding small business policies.
Debbie Meyer joins Jim Blasingame to talk about the definition of perseverance and how it differs from persistence.
Debbie Meyer joins Jim Blasingame to talk about how to manage and operate with perseverance goals, so yours doesn’t turn into the denial tendencies of persistence.
Steve DelBianco joins Jim Blasingame to ask why the U.S. wants to adopt an Internet tax system that failed in Europe so badly they’re getting rid of it.
Steve DelBianco joins Jim Blasingame to talk about some of the dangerous policies being pushed by the Obama administration in 2016.
Steve DelBianco joins Jim Blasingame to talk about how different the two parties are regarding Internet governance and how badly it’s been treated by the Obama administration.
Thursday - December 24, 2015
Jeff Zbar joins Jim Blasingame to talk about how to put the year’s performance in perspective as we get ready for the new year.
Jeff Zbar joins Jim Blasingame to offers suggestions on how to get customers ready to do business in the new year, including which ones to let go.
Wayne Crews joins Jim Blasingame to report that the three highest years of regulatory activity are all during Obama’s presidency.
Wayne Crews joins Jim Blasingame to talk about the stealth assault on businesses in the form of regulations created by agencies on orders from the president, often in violation of the law.
Wayne Crews joins Jim Blasingame to talk about how much damage President Obama will likely cause by acting outside of his executive authority in his last year in office.
Russ Carpel joins Jim Blasingame to report on the damage Obamacare has created for small businesses of all sizes, including their employees, and how it has hurt their growth plans.
Russ Carpel joins Jim Blasingame to report on some of the compliance requirements small businesses of all sizes have to deal with concerning Obamacare in 2016.
Eva Rosenberg joins Jim Blasingame to report on Congress and Obama accomplishing tax reform that makes Section 179 direct expensing permanent at $500,000.
Eva Rosenberg joins Jim Blasingame to report how the tax treatment of commercial lease-hold improvements have recently improved.
Eva Rosenberg joins Jim Blasingame to report on how donor advised funds allow you to control the timing of deductions for charitable donations, plus the new mileage rate.
Friday - December 25, 2015
Jim Blasingame joins you to defend himself against the indictment that he is a Scrooge, and to help you have more empathy for these misunderstood people.
Barbara Weltman joins Jim Blasingame to report on the new tax reform that makes many small business deduction options permanent, including Section 179 direct expensing, the R&D credit and more.
Barbara Weltman joins Jim Blasingame to report on how the new tax reform makes it easier for certain capital items to be expenses as consumables, instead of deducted as a capital item.
Jim Blasingame joins you to recognize and thank our military and emergency personnel who give so selflessly to protect us from dangers within and without our borders.
Jim Blasingame reads two passages from a book of Celtic Wisdom by his late friend, John O’Donahue, including the Anam Cara poem and The Greatest Sin is the Unlived Life.
Andrew Sherman joins Jim Blasingame to reflect on how the founding of America on Judeo-Christian values was good for the world.
Andrew Sherman joins Jim Blasingame to talk about whether capitalism will continue on its digital greed tear or if there’s time to return it to where it served all participants.
Andrew Sherman joins Jim Blasingame to talk about the fact that America, warts and all, is the most benevolent nation in history and the world needs us to resume our leadership position.
Monday - December 28, 2015
John Patterson joins Jim Blasingame to reveal why even customers who use lots of technology still want you to deliver classic low-tech love.
John Patterson joins Jim Blasingame to talk about why establishing a high level of trust with customers is not just the right thing to do, it’s a profit generating best practice.
Robert Brands joins Jim Blasingame to reveal why your innovation strategy will produce sustainable results if you think of it as incremental steps, instead of looking for the big discovery.
Robert Brands joins Jim Blasingame to reveal the connection between your next innovation that serves customers with what your employees already know.
Robert Brands joins Jim Blasingame to reveal how to use ideation as a process to become more innovative, including the first steps to take.
Tuesday - December 29, 2015
Jim Ballard joins Jim Blasingame to offer suggestions on how to deal with relationships that are troubling, by setting the encounters up to begin in a way that minimizes the troubling behavior of others.
Jim Ballard joins Jim Blasingame to talk about the fact that dealing with troubled people successfully requires you to be more aware of your own behavior than trying to change them.
Wednesday - December 30, 2015
Michael Stallard joins Jim Blasingame to talk about the power of connecting effectively with employees so they can connect successfully with customers.
Michael Stallard joins Jim Blasingame to reveal that there are three ways to connect to others and two of them can produce undesirable results.
Arky Ciancutti joins Jim Blasingame to reveal that minimizing hyperbole and being specific about deliverables and expectations is critical to building trust.
Arky Ciancutti joins Jim Blasingame to talk about some of the issues and factors that impact how you establish trust when doing business across borders and oceans.
Arky Ciancutti joins Jim Blasingame to reveal how to buy yourself some trust by the way you establish expectations with those from other societies that you do business with.
Robert Grede joins Jim Blasingame to reveal that you can have any two of price, service and quality, but not all three, and why this is important to know.
Robert Grede joins Jim Blasingame to reveal that even though you deliver two of the three key advantage elements, price, service and quality, you should promote only one of those two.
Thursday - December 31, 2015
Shawn Murphy joins Jim Blasingame to reveal how an optimistic climate can help you create more engaged employees and therefore, long-term success.
Shawn Murphy joins Jim Blasingame to reveal the direct connection between an optimistic organization and innovation.
Peter Sacco joins Jim Blasingame to talk about how dependent we’ve become, on so many levels, with the Internet and why we should consider if this is always a good thing.
Peter Sacco joins Jim Blasingame to talk about how we would behave if we knew others knew about how much and how we use the Internet.
