Rob Jolles joins Jim Blasingame to reveal that if a customer doesn’t believe what you’re telling them, it might be because you don’t act like you believe yourself, or in your own product.

Steven Gaffney joins Jim Blasingame to suggest that you treat honesty inside of, and between teams, the way you deal with customers and vendors.

Steven Gaffney joins Jim Blasingame to reveal that setting the right tone and business rhythm is essential to help teams hold each other accountable with honest communication.

Karen Reisman joins Jim Blasingame to reveal that the five power conversation elements are all things that we can accomplish easily.

Kita Szpak joins Jim Blasingame to suggest one way to reset your business is by using ‘old-school’ techniques like sending handwritten letters to, and having face-to-face meetings with, your customers.

Michael Stallard joins Jim Blasingame to report on research about loneliness in America, and to discuss what to do with employees who demonstrate lonely tendencies.

Michael Stallard joins Jim Blasingame to report on recent research that indicates over half of Americans express a tendency toward loneliness, as in feeling disconnected from others, and how this is impacting society.

Rob Jolles joins Jim Blasingame to reveal the steps to take after the prospect/customer has allowed you to use their words to sell themselves, into the ultimate closing steps.

Rob Jolles joins Jim Blasingame to reveal that if you can turn the conversation with prospects and customers into their words – or “schpiel”— you’ll be closer to what benefits them.

Rob Jolles joins Jim Blasingame to reveal that if a customer doesn’t believe what you’re telling them, it might be because you don’t act like you believe yourself, or in your own product.