Do Gen X and Y have enough practical experience to be managers? Mike Muetzel joins Jim Blasingame to discuss what happens when a Gen X or Y becomes the manager of a Boomer.

President Harry Truman said, “It’s amazing what you can accomplish when you don’t care who gets the credit." Terry Barber joins Jim Blasingame to talk about creating engaged employees by giving appropriate recognition for accomplishments.

Do your employees’ values reflect the values of your brand? Terry Barber joins Jim Blasingame to discuss defining your brand and hiring employees whose values are in line with the brand.

Do you know the right kind of questions to ask a prospective employee? Leigh Branham joins Jim Blasingame to reveal how to practice behavior-based interviewing where you ask questions based on the "PARS" method.

Jim Blasingame talks about testing prospective employees for personality and psychological traits to make sure you're not hiring an accountant-type to be a full-commission salesperson.

How do you unlock the discretionary effort in your team? Pam Bilbrey joins Jim Blasingame to offer tips on how to create an environment that will engage employees and produce discretionary effort.

What is discretionary effort and how do you find it? Pam Bilbrey joins Jim Blasingame to reveal what discretionary effort is, how to find it in your organization and motivate your team to deliver it.

Are small businesses are committed to hiring? Pamela Springer joins Jim Blasingame with the recent Manta survey on hiring that shows over half of small businesses plan to hire in 2011, plus the advantages of working for a small business.

Only one out of nine people are innately happy. Pierce Howard joins Jim Blasingame to discuss why you want innately happy people in your sales force, because they have more enthusiasm for what they do.

Can being in "flow" substitute for happiness? Pierce Howard joins Jim Blasingame to discuss what makes people happy, whether it’s inherent or environmental, and how being in “flow” can substitute for happiness.