Whether customer confidence is up or down, you still have to sell. Thomas La Vecchia joins Jim Blasingame to talk about what your business has to do to stay in business regardless of what's going on in the economy.

The best way to keep a customer is to become their partner. Steve Martin joins Jim Blasingame to discuss how to stay close to customers if the economy is softening, and find out how you can do more than serve them, but become a vendor partner.

Be proactive with marketing plans as the economy softens. Steve Martin joins Jim Blasingame to discuss things you can do to hold on to customers, even if they cut their budgets.

Never mind high school, why are there mean girls at work? Katherine Crowley joins Jim Blasingame to explain why women find it difficult to maintain friendships when competition and management promotions are involved.

Does your team understand your business' brand story? Richard Hooker joins Jim Blasingame to talk about how to create, document and train your team on how to tell your brand story to customers.

Do you have a management manual? Richard Hooker joins Jim Blasingame to explain how to begin building a management manual that will help you get on the right track and stay there.

Sure, you're an entrepreneur, but can you manage what you built? Richard Hooker joins Jim Blasingame to explain that the entrepreneurial skills used to start a business isn't what you'll need to manage and grow it.

Want to become a better manager? Bob Kustka joins Jim Blasingame to encourage small business owners to become a more effective executive by working with an executive coach to help evaluate personal performance.

How would you know if your own productivity is slipping? Bob Kustka joins Jim Blasingame to encourage small business owners to evaluate their personal productivity, including the value of taking some time away from the business.

Does your business have any customer barriers? Jim Blasingame reveals four lessons on removing barriers for customers based on mistakes made by a now defunct big business.