What are your emotions about dealing with the new normal for the marketplace? Tom Asacker joins Jim Blasingame to talk about what it looks like when small business owners feel the five stages of grief over the new normal?

Does your team understand your business' brand story? Richard Hooker joins Jim Blasingame to talk about how to create, document and train your team on how to tell your brand story to customers.

Do you have a management manual? Richard Hooker joins Jim Blasingame to explain how to begin building a management manual that will help you get on the right track and stay there.

Sure, you're an entrepreneur, but can you manage what you built? Richard Hooker joins Jim Blasingame to explain that the entrepreneurial skills used to start a business isn't what you'll need to manage and grow it.

The best way to keep a customer is to become their partner. Steve Martin joins Jim Blasingame to discuss how to stay close to customers if the economy is softening, and find out how you can do more than serve them, but become a vendor partner.

Be proactive with marketing plans as the economy softens. Steve Martin joins Jim Blasingame to discuss things you can do to hold on to customers, even if they cut their budgets.

Never mind high school, why are there mean girls at work? Katherine Crowley joins Jim Blasingame to explain why women find it difficult to maintain friendships when competition and management promotions are involved.

Are you doing any of these dumb things? Neil Smith joins Jim Blasingame to identify some of the dumb things managers do, most of which can be avoided by talking with employees and leading change.

Why don't managers just get out of their own way? Neil Smith joins Jim Blasingame to reveal why business managers do dumb things that impede success and how to avoid suffering the same fate.

Be aware that sometimes when you help an employee, it may backfire. Pat Sigmon joins Jim Blasingame to discuss the pitfalls of getting too close to employees, including loaning money.