Do you have procedures in place to deter employee theft? Ruth King joins Jim Blasingame to discuss why you need checks and balances in place to deter employee theft.

Love up your best customers and let your worst customers go to the competition. Betsy Kruger joins Jim Blasingame to discuss how to increase profitability by identifying loyal and most profitable customers and delighting them at every step.

Did you know that 20% of customers usually create 80% of profits? Betsy Kruger joins Jim Blasingame to discuss how to apply the Pareto Principle, or 80:20 Rule, for sales, profits, and success.

Keep good employees by giving them more authority to solve customer problems. Leigh Branham joins Jim Blasingame to discuss his work on why good employees quit, including not being given enough authority to do their jobs well.

If you want to keep good employees, show them they are valued. Leigh Branham joins Jim Blasingame to report on employee exit interviews that show people are more likely to quit because they don't feel appreciated or their ideas valued.

Do you know why good people leave their employer? Leigh Branham joins Jim Blasingame to talk about a survey of exit interviews which indicates that compensation is not the top reason people leave.

Business growth comes in many forms. Kevin Cope joins Jim Blasingame to talk about the value of business acumen, the five drivers of business, with emphasis on how to define business growth.

Do you need more business acumen? Kevin Cope joins Jim Blasingame to reveal the diamond shape of the five drivers of business, with cash at the top and everything else revolving around the people.

Are the people you speak to Ups or Downs? Debbie Meyer joins Jim Blasingame to discuss ways to disengage from people who are not productive and bring you down, in business and in life.

What can you do to eliminate distractions in your work space and be more productive? Debbie Meyer joins Jim Blasingame to discuss how to eliminate paper pile ups and other distractions at work, plus using a schedule to stay on track.