Category: The Age of the Customer®
John Dini joins Jim Blasingame to explain that reputations tend to stick around, whether they’re good or bad, so what are you going to do about it?
Kevin Paul Scott joins Jim Blasingame to report on the efforts Apple is taking to remain relevant and whether it will be enough.
Steve Martin joins Jim Blasingame to reveal that your customers, not your competition, are who you should be watching and engaging, more than the competition.
Steve Martin joins Jim Blasingame to reveal that the most important source for how your business should address global changes in the economy is your own customers.
Steve Martin joins Jim Blasingame to report on some of the challenges the rapidly changing global economy is creating and how to handle them on Main Street.
Marc Ensgin joins Jim Blasingame to reveal the power of keeping your online strategy focused on what your human customers expect from you, instead of Google algorithms.
Marc Ensign joins Jim Blasingame to reveal the power for small businesses of having an online strategy that contributes before asking for the sale.
Steve DelBianco joins Jim Blasingame to report on the controversy between ridesharing, tech-driven transportation companies, like Uber, and legacy taxi industry, like Yellow Cab.
Steve DelBianco joins Jim Blasingame to report on the history of entrenched, legacy business models resisting in non-competitive ways, new tech-driven disruptors.
Mitch Free joins Jim Blasingame to reveal the power of embracing technology in order to execute virtually all strategies.
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