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Category: The Age of the Customer®

Mitch Free
Mitch Free joins Jim Blasingame to reveal two business strategies to incorporate into your business and market strategy, including customer expectations and other humans.
Daniel Burrus
Daniel Burrus joins Jim Blasingame to reveal that just when you thought new media would take over old media, you realize they’re not more compatible than ever.
Tracey Hope-Ross
Tracey Hope-Ross joins Jim Blasinagme to reveal the ways that tech-savvy empty-nester baby boomers will use mobile computing in their consumer activity.
John Dini
John Dini joins Jim Blasingame to explain that reputations tend to stick around, whether they’re good or bad, so what are you going to do about it?
Kevin Paul Scott
Kevin Paul Scott joins Jim Blasingame to reveal several key fundamental lessons small businesses can learn from the way Apple has attempted to maintain relevance after Steve Jobs.
Kevin Paul Scott
Kevin Paul Scott joins Jim Blasingame to report on the efforts Apple is taking to remain relevant and whether it will be enough.
Tracey Hope-Ross
Tracey Hope-Ross joins Jim Blasingame to reveal research about empty-nesters, women over 45, with regard to their new expectations of businesses.
Mark Babbitt
Mark Babbitt joins Jim Blasingame to offer the best ways to think about return on investment for our social media strategy, and how to improve that return.
Mark Babbitt
Mark Babbitt joins Jim Blasingame to talk about the impact of the social experience and behavior of customers, and how that’s impacting businesses.
Jack Uldrich
Jack Uldrich joins Jim Blasingame to talk about what the Internet of Things means, and how to take advantage of this emerging paradigm.

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