As a small business, the phone book is not your prospect list. Tim Berry joins Jim Blasingame to talk about getting your strategy back on track by profiling your ideal customer, what you can solve for them and how they will find you.

Do you know what your business identity is? Tim Berry joins Jim Blasingame to discuss how to determine your small business’ true identity and use that information strategically.

Are you delivering value you're not charging for? Peter Meyer joins Jim Blasingame to talk about the possibility that you're providing customers with valuable warranties, but aren't charging for it, and how to correct this.

Do you have all the business you need? Norm Brodsky joins Jim Blasingame to talk about how to find new opportunities hiding in plain site, even during difficult economic conditions.

Do you know what your customers' expectations are? Pam Harper joins Jim Blasingame to talk about identifying customer expectations to determine how you should reinvent your business strategy.

Do you have what it takes to reinvent your business? Ellen Rohr joins Jim Blasingame with tips that will help you turn your business around, including how to find clarity, move from thoughts to reality, and be an executive.

Can you plan for a black swan event? Joel Barker joins Jim Blasingame to discuss whether events in the Middle East and earthquakes in Japan are black swan events, and if it's possible to be prepared for them.

Must this be done in-house? Rich Horwath joins Jim Blasingame to discuss this question about why you should focus your resources in the areas that directly add value to customers and outsource non-core competencies.

It’s okay to fall in love with what you do, but not with how you do it. Jim Blasingame talks about business paradigm shifts of the 21st century and offers insight into why you should lead change, not just manage it.

A business plan is important, but planning is essential. Jim Blasingame talks about the difference in business plans and business planning, plus specific planning activities that will help you operate your small business more successfully.