No one like criticism, but can you take it? Steve Gaffney joins Jim Blasingame to reveal how to handle criticism in a way that allows you to benefit, even if you think the other person is wrong.

Does your team trust leadership to lead change? Rick Maurer joins Jim Blasingame to talk about how small businesses can identify any concerns about the ability of leadership to manage proposed changes.

How do you know where your team is on proposed changes? Rick Maurer joins Jim Blasingame to reveal four questions that will help you learn how successful your team will be with proposed changes.

Do you really know how your team feels about proposed changes? Rick Maurer joins Jim Blasingame to reveal the dangers of presuming you know how your team will respond to change.

What if someone sends you a friend request and you don’t want to be their friend? Marie Dubuque joins Jim Blasingame to discuss how to handle unsolicited Facebook friend requests, plus privacy concerns and LinkedIn recommendations.

Think about what you are Tweeting before you send it. Marie Dubuque joins Jim Blasingame to reveal several etiquette and professional best practices when posting on social media platforms.

What is your brand "ding"? Olalah Njenga joins Jim Blasingame to encourage small businesses to think about what customers feel - the "ding" - about their experience with you as you tell your brand story.

Are you telling your brand story? Olalah Njenga joins Jim Blasingame to discuss why every business has a brand story and why every business must be in control of telling their brand story before someone else does.

Your strongest negotiating tool is the value you deliver. Jim Camp joins Jim Blasingame to explain that the most powerful tool you have when negotiating is your ability to convince the other side of the value you can deliver.

How much damage has collective bargaining caused in global negotiations? Jim Camp joins Jim Blasingame to reveal why collective bargaining is a dangerous negotiating practice and how to replace it with one that works.