Politicians can provide a clinic on how to avoid our message being taken out of context. Diane DiResta joins Jim Blasingame with examples of how politicians teach us the dangers of misstatements and being taken out of context.

Lessons on public speaking from politicians. Diane DiResta joins Jim Blasingame to talk about what we can learn from politicians about handling difficult audiences when we speak publicly.

Social media is more about communicating than informing. Dan Burrus joins Jim Blasingame to talk about how connecting online is much more than the term social media can convey, especially in the area of trust.

Why should you practice for an interview? Renee Grant-Williams joins Jim Blasingame with tips for an engaging interview, including why you should match the interviewer's pace and energy.

Transparency comes with ownership. Beverly Inman-Ebel joins Jim Blasingame to explain that to be a transparent communicator, you message must be direct and in your words and voice.

Transparent communication is not redundant. Beverly Inman-Ebel joins Jim Blasingame to talk about the power of transparency when communicating with customers, employees and the media.

How much can employees contribute to diffusing a potential crisis? Jane Jordan-Meier joins Jim Blasingame with tips and best practices on how to train and allow employees to not only help with a crisis, but to prevent one form happening.

How much honesty is prudent in a corporate crisis? Jane Jordan-Meier joins Jim Blasingame to advise CEOs to practice transparency in a crisis by getting the truth out fast and own it.

How many personal pronouns do you use on sales calls? Joanne Black joins Jim Blasingame to encourage you to talk about the customer you're in front of, or refer to one you've helped, but lose the "I, me my, we, our" act. Self-reference is not a good sales strategy .

What is the subject and content of your sales pitch? Joanne Black joins Jim Blasingame to encourage you to use probing techniques in conversations with prospects and customers that discover what they have on their minds, not what you have to sell.