Let The Cloud untether your business from antiquated phone platforms. Ron Kinkade joins Jim Blasingame to identify how digital phone technology has evolved into a multi-faceted communication world that can untether you and your business.

Have you asked your customers which communication technology they prefer? Beverly Inman-Ebel joins Jim Blasingame to encourage you to talk with customers about which communication they prefer you use to stay connected with them.

Are you using communication technology options effectively? Beverly Inman-Ebel joins Jim Blasingame to talk about the rich array of communication technology we have, but how we still may be using it inappropriately, especially with customers.

Email is a business tool that has to be used properly. Beverly Inman-Ebel joins Jim Blasingame with tips and best practices on how to properly use email to communicate in a business environment.

Prospecting for customers in the 21st century. Mike Weinberg joins Jim Blasingame to talk about how businesses have to adjust to the new marketplace when prospecting for customers.

Are you telling your customers stories. Mike Weinberg joins Jim Blasingame to talk about the best ways to connect and communicate with prospects and customers, especially the value of selling by storytelling.

What can you say to foster a productive political conversation? Marie Dubuque joins Jim Blasingame to offer several ways to get a conversation about politics off on the right foot and maintain civility.

Why can't we have a civil political debate these days? Marie Dubuque joins Jim Blasingame to lament the current state of incivility in political discussion and offer tips on how t create an environment that reverses this trend.

How is 21st century branding different? Olalah Njenga joins Jim Blasingame to reveal how branding has evolved in the 21st century to include the relevance issues of engagement, responsiveness and being deliberate.

What is your brand "ding"? Olalah Njenga joins Jim Blasingame to encourage small businesses to think about what customers feel - the "ding" - about their experience with you as you tell your brand story.