Has Harvard University been teaching negotiating the wrong way? Jim Camp joins Jim Blasingame to talk about his trip to Harvard University and what happened when he cast doubt on their negotiating teaching style.

Are you ready for prime time? Jane Pollak joins Jim Blasingame to discuss how she was selected as a speaker at a recent TEDx event and the exposure she received as a result.

Do men and women have different levels of conversation sensitivity? Judith Glaser joins Jim Blasingame to reveal how to use conversationally intelligent to understand how the other person wants to hear what you have to say.

Hanging out in college is not bad. Charles Wheelan joins Jim Blasingame to encourage college students that making as many personal, face-to-face connections is likely to result in life-long benefits.

Could you articulate your business' values? Jeff Zbar joins Jim Blasingame to encourage you to think about what your business stands for, write them down in a mission statement and then execute them to customers.

Let customers and the situation dictate how you communicate with them. Marsha Egan joins Jim Blasingame to talk about the various tools of communicating and how to follow the customer's lead on which one to use.

Email is one of the best inventions of the 20th century. Marsha Egan joins Jim Blasingame to discuss why email is the standard communication method of the marketplace and why all generations in the marketplace must use it.

The greatest concern of small businesses is finding qualified people. Beth Ross joins Jim Blasingame to discuss why a prospective employee should be able to tell you how they're qualified for the position you have open.

A critical element in today’s job search environment is a customized cover letter for the resume. Beth Ross joins Jim Blasingame to discuss how the new normal of job searches, including resumes and cover letters that fit the position.

There are more generations in the workplace today than ever before. Jim Blasingame reveals results of a Small Business Advocate Poll on communication issues arising from multiple generations in the workplace.