Judith Glaser joins Jim Blasingame to explain how we can each expand our Conversational Intelligence capacity, including being open, listening, and a few others.

Judith Glaser joins Jim Blasingame to reveal what Conversational Intelligence is, how it has progressed, whether it’s regressing, and its association with our ethical catalog.

Sarah Hiner joins Jim Blasingame to lament the fact that Americans seem to have difficulty being tolerant of people who don’t agree with them.

Paul Geiger joins Jim Blasingame to offer several public speaking tips, including limiting your ideas to three, own your breathing, and practice your gestures.

Paul Geiger joins Jim Blasingame to reveal that the only thing preventing you from becoming a – or a better – public speaker is yourself and a few fundamental steps, like being able to net out your idea.

Rob Jolles joins Jim Blasingame to reveal that the best way to mine gold in the marketplace is to ask prospects and customers what they want – and what their customers want – and then listen for golden responses.

Rob Jolles joins Jim Blasingame to reveal that there is nothing soft about selling skills, because anything that makes everything else possible must be, almost by definition, not soft at all.

Robert Jolles joins Jim Blasingame to reveal that so-called “soft skills” are really just the basic skills that each of us use to live, work, sell, manage, and therefore, aren’t really soft at all.

Catherine Kaputa joins Jim Blasingame to reveal 10 ways you can make sure your customers are happy and feel special every single time.

Leslie Shore joins Jim Blasingame to discuss the challenges women have talking with men in the workplace without being interrupted, and advice for both.