Leslie Shore joins Jim Blasingame to discuss the apparent universal phenomenon of men interrupting women, and Jim gets through the interview with his life and without adding too much additional evidence.

Chip Bell joins Jim Blasingame to reveal that the best way to diffuse a serious customer problem is to have already banked goodwill with that customer that exceeds the problem.

Dr. Angela Smith joins Jim Blasingame to discuss some of the issues plaguing urban communities across the nation.

Stacey Hanke joins Jim Blasingame to talk about whether there’s a difference between how men and women listen, and therefore, interrupt, and she has some tips for both genders.

Stacey Hanke joins Jim Blasingame to reveal that sometimes, people have to be interrupted, but other times, you should follow more sensitive practices.

Karen Reisman joins Jim Blasingame to continue revealing what she learned from a cookware salesman at a state fair, including give something away, tell stories, create an emotional context.

Karen Reisman joins Jim Blasingame to reveal some of the key selling skills you can learn from a cookware salesman at the state fair, including: focus on your customer and overcome objectives.

Judith Glaser joins Jim Blasingame to report that Ireland is paying 100,000 HR professionals to help its citizens and businesses improve their conversations and relationships.

Judith Glaser joins Jim Blasingame to reveal the “3rd Eye” of conversational intelligence and how it can help you promote effective leadership within your business.