What is the nature of salespeople? Philip Delves Broughton joins Jim Blasingame to report on research he is conducting on the nature of salespeople all over the world and how we should be choosing and training salespeople.

Is it time to consider a non-traditional marketing strategy? Mark Deo joins Jim Blasingame to offer some ideas for your small business to adopt non-traditional marketing, including letting the customer get to know you before trying to close them.

How can we find creative ways to serve customers better? Richard Hooker and Jim Blasingame offer tips and best practices on gaining and maintaining a competitive advantage in a marketplace controlled by the customer.

How can you take getting referrals to the next level? Camille Landau joins Jim Blasingame to talk about how she has put the referral concept on steroids by creating a marketplace that brings unrelated parties together.

Is it necessary to teach customers how to refer your small business? John Jantsch joins Jim Blasingame to explain why even your most loyal customers still need to be train in how to refer you to their friends, and they explain how to do it.

How do you learn and leverage the fundamentals of networking? Ivan Misner joins Jim Blasingame to report on how people learn to network, how they leverage that knowledge and turn it into opportunity.

Would you like to turn your customers into a referral engine for your small business? John Jantsch joins Jim Blasingame to discuss the power and profit in establishing and maintaining a customer referral strategy for your small business.

What marketing strategies do you need to put in place in order to grow your business? Carolyn Rhinebarger joins Jim Blasingame with five low-cost marketing strategies you can use to find and keep customers.

How can you achieve an effective and balanced marketing strategy on a small business budget? Alan Maites joins Jim Blasingame to talk about how to manage existing customer relationships and acquire new ones without spending a lot of money.

How can you find sales success in The Age of the Customer™? Mike Stewart joins Jim Blasingame to reveal how your small business can find relevance in a marketplace where the customer has complete control.