There is a great marketplace evolution taking place: Marketing is morphing into connections. Jonathan Salem Baskin joins Jim Blasingame to talk about the evolutionary process the marketplace is experiencing as customer relationships rely less on marketing and more on connections.

How does the luxury consumer impact economic recovery? Pam Danziger joins Jim Blasingame to report on research that shows the current spending activity of high-income consumers, and to explain why their behavior impacts overall economic recovery.

How do you transfer your sense of urgency to make a sale to your customer? Robert Jolles joins Jim Blasingame with some tips and best practices to help you find the true cause of your customer's pain and then sell the cure.

How can you marketing your small business with little or no budget? Bob Bly joins Jim Blasingame to identify and discuss several low cost or free tools and practices you can use to reach and sell more customers.

Interactive is the future of customer service, according to Joseph Jaffe, as he joins Jim Blasingame to talk about some of the paradigms that are shifting away from 20th century marketing toward 21st century connection and communication with prospects and customers.

Some things should be non-negotiable, especially in sales. Brad Huisken joins Jim Blasingame to identify those practices that must be non-negotiable with your sales people if you expect to survive and thrive in your small business.

How you deliver the spoken word matters. Renee Grant-Williams joins Jim Blasingame to reveal how you may be derailing success by the way you deliver your message in a job interview or a sales call.

For business to consumer sales success, the customer experience is everything, according to Jim Blasingame, who reveals the success components of B2C selling in The Age of the Customer™.

Looking for ways to improve your business's capital picture? Linda Ireland joins Jim Blasingame to identify how doing a better job of serving customers is one of the best ways to find new capital organically.

How is small business selling different in the Age of the Customer? Chad and Jeff Koser join Jim Blasingame to talk about how selling has changed as we learn more about the "new normal" selling practices in The Age of the Customer™.