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Category: The Age of the Customer®

Kirk Cheyfitz
Kirk Cheyfitz joins Jim Blasingame to reveal how the acquisition of Whole Foods by Amazon will have wider and more dramatic implications for Main Street businesses than other mergers.
Kirk Cheyfitz
Kirk Cheyfitz joins Jim Blasingame to reveal that there are some tech elements, like chatbots, that big business will use to dominate markets and industries that be challenging for small businesses.
Ed Harrington
Ed Harrington joins Jim Blasingame to reveal the reasons you must be interacting with customer, how to know if you are interacting successfully, and how to make that shift.
Rick Maurer
Rick Maurer joins Jim Blasingame to encourage you to learn what your customers and employees have to say about the values you espouse and the way you operate your business.
Jim Blasingame
Jim Blasingame reveals the power of getting customers to tell you about challenges in servicing their customers and using your offerings to help them heal that pain.
Jim Blasingame
Jim Blasingame to report on two online polls that show the declining regard Americans have for the mainstream media, and why the degrading of journalism is the greatest internal threat to the U.S.
Jim Blasingame
Jim Blasingame revealed that chemistry and aggregation are important for both the productive use of Sakrete and the operation of a small business.
Tom Asacker
Tom Asacker joins Jim Blasingame to reveal the power of combining small business high touch with 21st-century high-tech to meet customers’ expectations.
Deb Calvert
Deb Calvert joins Jim Blasingame to reveal that when sales organizations are frustrated with performance today, it’s probably because they’ve lost touch with the expectations of their customers.
Jeff Goins
Jeff Goins joins Jim Blasingame to reveal that in the new renaissance period, artists and entrepreneurs realize they operate in an environment of abundance, and learn how to monetize their products.

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