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Category: The Age of the Customer®

Nicole Gelinas
Nicole Gelinas joins Jim Blasingame to review some of the reasons Wall Street is becoming less relevant in the capital acquisition world, both as a job creator and as a source of capital.
Bob Negen
Bob Negen joins Jim Blasingame to reveal why Main Street businesses find themselves in a unique time of opportunity as Big Box retailers are retreating from their markets and leaving customers behind.
Jon Wuebben
Jon Wuebben joins Jim Blasingame to reveal his marketing strategy that relies on delivering engagement, experiences, personalization and passion from your business to customers.
Beverly Flaxington
Beverly Flaxington joins Jim Blasingame to reveal how to discuss with your team about the jobs that you can outsource to professionals, so you can do the things you’re a professional at, like taking care of your customers.
Beverly Flaxington
Beverly Flaxington joins Jim Blasingame to reveal some of the many advantages of letting someone else do your non-customer-facing jobs through outsourcing, so you can do what you do best.
Jim Blasingame
Jim Blasingame reveals that if you want to know what you should be doing tomorrow, next year or five years from now, the person with those answer in their head are your customers. Ask them.
Jim Blasingame
Jim Blasingame reveals how the concept of serving customers has changed significantly in The Age of the Customer because their expectations make serving them more complicated, but also something you can know.
Jim Blasingame
Jim Blasingame reveals that while the customer is still always right, but that your relationship with them is much more complicated than that in The Age of the Customer.
Jim Blasingame
Jim Blasingame reveals some of the tips and resources that are available to help small businesses have the maximum opportunity to be successful.
Jim Blasingame
Jim Blasingame reveals the four new marketplace truths that every small business must know today, plus the question of what kind of business are you: hidebound or visionary?

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