Category: The Age of the Customer®
Jim Blasingame reveals how demonstrating your value is an important relevance factor in meeting customer expectations before they know if you’re competitive or not.
Jim Blasingame reveals some of the technology relevance factors that business have to deliver to meet customer expectations before the find out if you’re competitive or not.
Jim Blasingame reveals how whatever your business is doing tomorrow or into the future will depend upon your business’s ability to be relevant to customer expectations first, and competitive second.
John Sculley joins Jim Blasingame to talk about how the middle class is adapting and how business will have to conform to that shift.
John Sculley joins Jim Blasingame to reveal that customers now rule in the marketplace and that corporate America still doesn’t get this, plus the importance of being adaptive.
John Sculley joins Jim Blasingame to reflect on his career and discuss some of the transformational changes he sees in the marketplace today.
Tom Asacker joins Jim Blasingame to reveal that your new reality of control will be found more if you focus your business model on delivering relevance first and then competitiveness.
Andrea Nierenberg joins Jim Blasingame to reveal what the networking domino effect is, how it works, and how to use it to your advantage.
Arky Ciancutti joins Jim Blasingame to reveal that over time, trust will not only be required, but will increase in its importance.
Arky Ciancutti joins Jim Blasingame to reveal how the speed of light business expectations have put unfortunate pressure on conducting business practices while maintaining trust.
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