What are emotional hijacks? Nance Guilmartin joins Jim Blasingame to define emotional hijacks, explain how it happens and what you can do to prevent them from ruining your day or your life.

Do you know how to engage in "big talk?" Debra Fine joins Jim Blasingame to reveal how to use "big talk" with employees, including giving and receiving feedback, and discussing corporate vision.

Use small talk to strengthen relationships with employees. Debra Fine joins Jim Blasingame to talk about how to strengthen engagement by talking with employees about small accomplishments on a regular basis.

Mind the pennies and the dollars will take care of themselves. Ed Abel joins Jim Blasingame to discuss how granular planning will help eliminate crisis management, disastrous mistakes and improve your business's financial performance.

Can women actually learn something from men or is that just crazy talk? Renee Grant-Williams joins Jim Blasingame to discuss how women should consider emulating some of the traits of men.

What do women need to know about their command voice? Renee Grant-Williams joins Jim Blasingame with tips on how a woman can use her voice to emanate authority without sacrificing her femininity.

Leadership and mentoring requires courage and time. Ruth Sherman joins Jim Blasingame to reveal why 21st century leadership requires you to be courageous enough to mentor the younger generations of reluctant mentorees.

What is your favorite way to connect electronically? Marsha Egan joins Jim Blasingame to discuss how each generation uses different technologies to communicate, and how to know which one to use.

Is email the best communication invention of the 21st century? Marsha Egan joins Jim Blasingame to discuss how to use email more efficiently and offers tips to gain control of your inbox so it doesn't control you.

How do you tell your story so that it’s memorable? Bill Schley joins Jim Blasingame to reveal how to tell a marketing story that is memorable for customers, plus why in the 21st century, you have to back up your story with performance.