How mindful of the other person are you in conversations? Judith Glaser joins Jim Blasingame to discuss having mindfulness in conversations to make a conversation great, plus having positive intention for what you want to make happen.

Does it make you feel better when you prove you're right? Judith Glaser joins Jim Blasingame to reveal research that shows why we all feel the need to be right, but how that usually impedes productive conversation.

Let customers and the situation dictate how you communicate with them. Marsha Egan joins Jim Blasingame to talk about the various tools of communicating and how to follow the customer's lead on which one to use.

Email is one of the best inventions of the 20th century. Marsha Egan joins Jim Blasingame to discuss why email is the standard communication method of the marketplace and why all generations in the marketplace must use it.

What you you do when you find a mistrust gap in an important relationship? Arky Ciancutti joins Jim Blasingame to reveal how to identify a mistrust gap and how to install a trust bridge across that dysfunctional relationship.

Is collaboration a good component in negotiations? Tom Anastasi joins Jim Blasingame to recommend using a collaborative approach in some negotiating circumstances.

What is your negotiating style? Tom Anastasi joins Jim Blasingame to reveal different negotiating styles, how to identify the one you use and when to use different ones to your advantage.

What do you say when someone is rude to you? Marie Dubuque joins Jim Blasingame to talk about why people are rude and how we should behave when someone is insulting or rude.

Resolve conflict by recognizing the dignity of others. Donna Hicks joins Jim Blasingame to explain how to diffuse and minimize conflicts by being aware of the dignity in others and find a way to empathize with that emotion.

How often do you contemplate dignity as a component of interpersonal relationships? Donna Hicks joins Jim Blasingame to encourage increasing our awareness of the dignity of others as a way to decrease tension and increase productivity.