Kathy Perry joins Jim Blasingame to report on the new look of Twitter and a new "share location" option at Facebook, which are changes over which you have no control.

Gail Goodman joins Jim Blasingame to discuss the Constant Contact Toolkit, an online marketing platform that makes it easy for small businesses to communicate with customers across multiple marketing channels.

Gail Goodman joins Jim Blasingame to explain that relevance is in the eye of your customers and that small business owners must go to where their customers are.

Gail Goodman joins Jim Blasingame to explain that a vast majority of small businesses - 82%- are using multi-channel marketing, plus how the last 5 years have shown dramatic changes int he way businesses communicate with customers.

Jeff Zbar joins Jim Blasingame to explain the community building element of social media for businesses.

Jim Blasingame reveals some of the reasons why you may not have enough sales, none of which is a slow economy.

Alan Maites joins Jim Blasingame to reveal how he rebranded, retooled and renamed his company by starting the process with his internal customers, the employees.

Alan Maites joins Jim Blasingame to reveal that changes in customer expectations was the key driver behind rebranding, retooling and renaming his company.

Ken Davis joins Jim Blasingame to talk about the way Americans extend redemption even to our most flawed presidents, including Nixon and Clinton, as they seek to burnish their legacies.

Ken Davis joins Jim Blasingame to report on the interesting way American's view the legacy of presidents past, including Lincoln and Kennedy.