Are you tracking customer expectations? Stephen Baum joins Jim Blasingame to talk about how executives have to track and deliver on the evolution of customer expectations.

Do you know how QR codes works? Rick Mathieson joins Jim Blasingame to explain how the QR (quick response) technology works for both the owner of the information as well as the customer.

Could you use more business? Rick Mathieson joins Jim Blasingame to reveal several reasons why your small business should be using QR (quick response) codes to help drive sales revenue.

Do you know what a QR code is? Rick Mathieson joins Jim Blasingame to reveal the "quick response" technology, or QR for short, how it works and why you should care.

Have you ever thrown a party for your customers? Jane Pollak joins Jim Blasingame to report on the customer appreciation party she is planning and why every small business should do it.

Are you using webinars in your small business? Jane Pollak joins Jim Blasingame to talk about the handy webinar, why you should do them, use them and leverage them.

Dumb statement #1: "Marketing doesn't work." Ruth King joins Jim Blasingame to talk about why anyone who thinks they don't need a marketing strategy has a failure wish.

Are you maximizing keywords for search engines? Jeff Zbar joins Jim Blasingame with tips on writing for the Web, plus how to include terms that will help users with local search.

How aggressive should your marketing be in a slow economy? John Audette joins Jim Blasingame to encourage small businesses to aggressively go after gains in market share during a slow economy.

How does a small business find marketing opportunity on Facebook? John Audette joins Jim Blasingame to reveal some of the best practices for using Facebook as a marketing outlet for your small business.