Your prospect and customer expectations have changed. Joanne Black joins Jim Blasingame to reveal how expectations have evolved with prospects and customers in The Age of the Customer.

Technology can't close a sale. Joanne Black joins Jim Blasingame to make the case for putting your humanity forward in your sales effort, supported by technology, not the otherway around.

Brad Huisken joins Jim Blasingame to introduce an event that will focus on the psychology of selling and The Age of the Customer.

Are all of your conversations with customers successful? Ilise Benun joins Jim Blasingame to discuss common communication challenges we all have when trying to influence and serve customers.

Are your attempts to communicate with customers successful? Ilise Benun joins Jim Blasingame to recommend practicing self-analysis before and after talking with customers to evaluate your performance and success.

Can you make communication style adjustments on the fly? Beverly Inman-Ebel joins Jim Blasingame to talk about why the first thing you have to know about a new prospect is their personality type and how to adjust your behavior to it.

Are you capable of being a cameleon? Beverly Inman-Ebel joins Jim Blasingame to talk about how to adjust your communication style to the behavior of your prospect.

How do you motivate and train factory reps? Josh Costell joins Jim Blasingame to offer tips and best practices on how to train independent factory reps who will be taking your products to market.

Should your sales force be employees or factory reps? Josh Costell joins Jim Blasingame to talk about how to decide if you should have a dedicated sales force or contracted factory reps.

You can't sell today the way you did 10 years ago. Josh Costell joins Jim Blasingame to talk about how the Age of the Customer factors have changed the rules of business to business selling.