Are you having trouble getting in to see new prospects? Jim Blasingame reveals how the selling step of getting in to see a new prospect has changed from just knocking on a door to nurturing and developing prospects before you ask for an appointment.

Do customers think of you in terms of a transaction or a relationship? Rob Jolles joins Jim Blasingame to reveal the difference between relationships that are born from influence and transactions that come from manipulation.

Customer expectations will inform your influence steps. Rob Jolles joins Jim Blasingame to reveal how much customers will help you influence them ethically by responding to their expectations.

What's the difference between influence and manipulation? Rob Jolles joins Jim Blasingame to reveal that influence without ethical bearing is nothing more than manipulation.

Is there a difference in managing Millennial salespeople? Jay Papasan joins Jim Blasingame to reveal his method of making sure his Millennial employees stay on track with their performance goals.

What do the Millennials need to know about goal setting? Jay Papasan joins Jim Blasingame to talk about how he approaches Generation Y employees to help them set professional performance goals.

Are you making the expectations journey with customers? Jim Blasingame reveals the journey of customer desires, from need to want to expect, and why you have to make this journey with them.

Don't leave out the power of the person in social media networking. Joanne Black joins Jim Blasingame to manage social media networking activity as you would a face-to-face relationship.

High tech and high touch - people still do business with people. Joanne Black joins Jim Blasingame to talk about why it's important to personalize your LinkedIn profile and the way you connect with people, especially for referrals.

Are you using LinkIn to get referrals? Joanne Black joins Jim Blasingame to reveal at least three things to NEVER do when you're seeking referrals on LinkedIn.