Are your presentations creating STAR moments? Nancy Duarte joins Jim Blasingame to offer tips on creating more effective presentations, including finding a way to create at least one "STAR" moment: Something They’ll Always Remember.

Has the art of presentation been lost? Nancy Duarte joins Jim Blasingame to discuss the differences in sharing information and delivering an effective presentation, including telling stories rather than just regurgitating facts and figures.

How does a business react to discount pressure from customers? Tom Anastasi joins Jim Blasingame with discounting tips and pricing strategies that help you keep customers without hurting profitability.

How do you price your products for sales growth and profitability? Tom Anastasi joins Jim Blasingame to discuss several ways to think about pricing structure, for both business to business as well as business to consumer models.

Are you managing your cash flow? Jamie Sutherland joins Jim Blasingame to explain that most small businesses fail because the owners don’t understand cash flow management and the primary challenge is to get paid faster. He also introduces a mobile application for quick credit card transactions.

Selling and serving customers online is no longer an option, it’s an imperative. Reporting on the results of an audience poll on online sales activity, Jim Blasingame reveals why it's imperative for small businesses to increasingly both sell and serve their customers online.

How can you use social media to influence customer behavior? Adam Boyden joins Jim Blasingame to offer social media tips to engage and leverage customers everyday or during promotional periods, like the holidays, including how to use special offers and coupons.

Want to be more successful? Learn how to listen better. Diane DiResta joins Jim Blasingame to reveal that intentional listening shows emotional intelligence, and offer tips on how to listen effectively and adapt your listening style to the person you're listening to.

Are you a good listener? Diane DiResta joins Jim Blasingame to reveal that even though listening, which is the other side of speaking, is powerful, most people are poor listeners primarily because of two things: lack of listening skills and/or ego.

How do you find your niche in social media? Kathy Perry joins Jim Blasingame to reveal tips on social media practices, including finding your niche, doing keyword research and serving your target market.