Selling in 2010 is more about connecting with customers and delivering solutions and less about closing. Robert Jolles joins Jim Blasingame to discuss how to get your share of sales in the emerging economic recovery.

What if your sales growth could be achieved with just the customers you already know? Don Cooper and Jim Blasingame talk about how to grow sales revenue by learning how to up-selling and cross-selling.

How could being a small business actually be a big advantage? Eric Karjaluoto joins Jim Blasingame to discuss why small businesses actually have big advantages over large organizations, especially with regard to getting close to customers.

Business is so much easier when we just ask customers what they want. Linda Ireland talks to Jim Blasingame about why our customers' experiences with us are the key to growing sales and profits in the future.

Reporting on how his energy company has leveraged strategic alliances to grow from zero to $20 million in sales in two years, Josh Costell joins Jim Blasingame to discuss this important 21st century strategy, plus a little about the growing green industry.

We should spend more time celebrating our relationships with customers, according to Jim Blasingame. He talks about showing customers how big a deal it is when they continue to do business with us.

When will the consumer come back in this recovery? Pam Danziger joins Jim Blasingame on Black Friday to discuss what's on the mind of the American consumer as we enter the holiday season.

How do you build a culture of gratitude for customers? JoAnna Brandi talks to Jim Blasingame about some of the elements that we can install in our small businesses that will help all members of the organization to show customers who much we appreciate them and their business.

How do you create a productive discount strategy to drive traffic without giving the store away? Ryan Torresan talks with Jim Blasingame about discounting strategies and tools to consider as you attempt to balance sales growth with profitability.

How do you align your sales goals with your social media strategy? Joanne Black talks with Jim Blasingame about using the tools and efficiency of social media, without losing the intrinsically valuable sales elements of personal, vocal and in-person contact.