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Category: The Age of the Customer®

Mary Cantando
Mary Cantando joins Jim Blasingame to reveal some of the ways to use co-branding strategies with your peers and larger customers to promote all business involved.
Kevin Gilroy
Kevin Gilroy joins Jim Blasingame to reveal that the cloud, mobile, social and big data are all areas you’ll need to be proficient in if you want to be relevant to Generation Y.
Dan Ward
Dan Ward joins Jim Blasingame to reveal his F.I.R.E method of innovation, and why approaching innovative changes incrementally is a best practice.
Dan Ward
Dan Ward joins Jim Blasingame to introduce his F.I.R.E method of accomplishing innovation in a way that is fast and effective.
Ray Wang
Ray Wang joins Jim Blasingame to reveal that the P2P – peer to peer – marketplace has been established and how it will disrupt industries and markets who don’t incorporate these expectations into their strategy.
Ray Wang
Ray Wang joins Jim Blasingame to talk about how your next greatest competitive threat might come from a company that’s not even in your industry.
Rick Newman
Rick Newman joins Jim Blasingame to say that each of us has to recognize that we may become unprepared for future employment and to prepare for that next job.
Chip Bell
Chip Bell joins Jim Blasingame to reveal what the key elements are of innovative service, including empowering employees to address on-the-spot customer care decisions.
Ted Wright
Ted Wright joins Jim Blasingame to reveal that User Generated Content (UGC) is digital word-of-mouth and how it can work for you or against you.
Kevin Paul Scott
Kevin Paul Scott joins Jim Blasingame to reveal several key fundamental lessons small businesses can learn from the way Apple has attempted to maintain relevance after Steve Jobs.

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