Kevin Paul Scott joins Jim Blasingame to report on the efforts Apple is taking to remain relevant and whether it will be enough.

Jay Mincks joins Jim Blasingame to reveal why a successful sales organization today has to blend old school fundamentals with new school tools and customer expectations.

John Sculley joins Jim Blasingame to reveal the difference between a business plan and a customer plan and explain why the latter is becoming more important.

Joanna Black joins Jim Blasingame to reveal the damage cold calling does today to your brand image and why getting referrals has the opposite effect of delivering goodwill for your brand.

Joanne Black joins Jim Blasingame to report on more excuses salespeople make to avoid getting referrals, plus how to ask for and get referrals instead of making cold calls.

Joanne Black joins Jim Blasingame to reveal some of the stupid excuses salespeople use to try to justify not getting referrals.

John Scully joins Jim Blasingame to talk about the entrepreneurial opportunity currently available to focus on customer expectations and disrupt your industry.

John Scully joins Jim Blasingame to reveal the shift in control of the market from the business to the customer and reveal how to address this epic change.

Lior Arussy joins Jim Blasingame to reveal the connection between great customer service and attracting customers before you have the ability to serve them.

Lior Arussy joins Jim Blasingame to connect the dots between delivering the best customer service possible to those customers who are most likely to help you to be profitable and successful.