Rick Maurer joins Jim Blasingame to reveal why connecting and communicating with Generation Y employees requires a different approach from their older co-workers.

Rick Maurer joins Jim Blasingame to reveal the dangers of thinking that nodding employees have really grasped what you’re telling them.

Bob Fischer joins Jim Blasingame to talk about how entrepreneurs tendency to be sure of themselves can backfire, and how to keep that confidence and minimize any damage it might cause.

Arky Ciancutti joins Jim Blasingame to reveal that minimizing hyperbole and being specific about deliverables and expectations is critical to building trust.

Michael Stallard joins Jim Blasingame to reveal that there are three ways to connect to others and two of them can produce undesirable results.

Michael Stallard joins Jim Blasingame to talk about the power of connecting effectively with employees so they can connect successfully with customers.

Jim Ballard joins Jim Blasingame to talk about the fact that dealing with troubled people successfully requires you to be more aware of your own behavior than trying to change them.

Jim Ballard joins Jim Blasingame to offer suggestions on how to deal with relationships that are troubling, by setting the encounters up to begin in a way that minimizes the troubling behavior of others.

Steven Gaffney joins Jim Blasingame to talk about the kind of working environment that encourages unsolicited employee ideas and suggestions.

Steven Gaffney joins Jim Blasingame to talk about the kind of environment that helps foster debate and open communication among the stakeholders.