AmyK Hutchens joins Jim Blasingame to explain how to be more proactive in taking responsibility for the success of conversations, especially in business.

Ellen Rohr joins Jim Blasingame to reveal that by using non-directive probes with the interrogatives, who, what, when, where and why, will get you better answers from customers and more sales.

Ellen Rohr joins Jim Blasingame to reveal that if you want to be able to get customers to talk, so you know what they’re thinking, you have to ask better questions and then shut up.

Ellen Rohr joins Jim Blasingame to reveal that the single greatest mistake salespeople make is failing to shut up when the prospect should be talking.

Al Pittampalli joins Jim Blasingame to talk about the process of changing your mind based on persuasive information that causes you to make adjustments in your approach to life and work.

Al Pittampalli joins Jim Blasingame to reveal the benefits and logic behind being the kind of person who can be persuaded to change your mind when presented with the right information.

Debra Fine joins Jim Blasingame to discuss how the generations are different in the way they communicate, but not more so than the Millennials.

Debra Fine joins Jim Blasingame to reveal the fine art of small talk and how this skill will always be fundamental to business success.

Peter Meyer joins Jim Blasingame to reveal how to make a learning investment in yourself.

Peter Meyer joins Jim Blasingame to talk about the value of enhanced learning that focuses first on learning about yourself.