Category: Customer Care
Pam Harper joins Jim Blasingame to reveal how quality connections are rooted in relevance and create trust.
Pam Harper joins Jim Blasingame to reveal the definition of making quality connections that are more than just talking.
Grant LeBoff joins Jim Blasingame to reveal how to serve customers more successfully by getting to know what motivates them in their acquisition ecosystem.
Grant LeBoff joins Jim Blasingame to reveal the imperative that small businesses leverage more technology, like chatbots, to serve customers.
Jim Blasingame discusses the value in reviewing what worked for you and your customers in 2018 and what didn’t, and how to maximize the former and eliminate the latter.
Tom Anastasi joins Jim Blasingame to discuss how to conduct a focus group to determine small and large decisions, plus whether you should get a professional to help you.
Tom Anastasi joins Jim Blasingame to reveal what a focus group is, how it works, and how a small business can use one for their benefit in making key decisions.
Chip Bell joins Jim Blasingame to discuss how to love up your customers with a unique experience they can’t get anywhere else.
Chip Bell joins Jim Blasingame to reveal some of the key practices to make your customers want more of the service experience you provide.
Jeff Zbar joins Jim Blasingame to offer suggestions on how to recognize our customers during the holidays that are appropriate and effective.
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