Robert Bethel joins Jim Blasingame to discuss the three most important things a business owner should do to keep their business from failing.

Rick Newman joins Jim Blasingame to debate whether the national anthem controversy for the NFL is going to have a lasting effect on its customers, the fans. Rick says no, Jim says yes.

Peter Meyer joins Jim Blasingame to reveal that while we’re trying to lead customers in the direction of the future, to not forget that they will have a say in that direction.

Peter Meyer joins Jim Blasingame to reveal that you can use what’s best for customers as the best way to get them to join you in the future direction of your company, but make sure there’s something in it for them.

Chip Bell joins Jim Blasingame to report on the many disruptions that are happening in the marketplace and how to make sure you’re on the right side of these changes.

Chip Bell joins Jim Blasingame to reveal how to make sure you get your share of the business abandoned by the big retailers before Amazon moves in, including delivering experiences that make customers tell others.

Barry Clapp joins Jim Blasingame to reveal what his company does to compete against big tech companies, including being the very best at the technical end of innovation and customer service.

Norty Cohen joins Jim Blasingame to report on the research he conducted to determine the many reasons why customers adopt brands and are true to them.

Walter Kiechel joins Jim Blasingame to reveal the 3 Cs of your strategy to focus on after you’ve been hit by a business-disrupting disaster, including cost, customers and competition.

Jeff Zbar joins Jeff Jim Blasingame to share what he’s doing to help his customers in anticipation of a business-disrupting event, like an incoming hurricane.