Accountability produces professionalism. Brad Huisken joins Jim Blasingame to reveal how benchmarking accountability creates professionalism in your sales people and produces more sales.

Salespeople must have established standards for performance. Brad Huisken joins Jim Blasingame to reveal some of the benchmarks he uses to help sales organizations, including training, coaching and specific expectations.

Grow more sales by growing better salespeople. Brad Huisken joins Jim Blasingame to talk about screening, hiring, training and motivating the best sales people.

Just because customer service excellence is hard to find doesn't mean your customers don't want it. Don Cooper joins Jim Blasingame to explain how you can turn excellent customer service into gold by just making a human connection.

Why is there gold to be found for small business in excellent customer service? Don Cooper joins Jim Blasingame to reveal why small businesses have an opportunity to find gold by just focusing on delivering excellent customer service.

Shouldn't every week be National Customer Service Week?Don Cooper joins Jim Blasingame to celebrate National Customer Service Week, and explain why every week isn't customer service week.

How can you make sure you're getting the most from sales activity? Jim Blasingame talks about the history of the sales call, why the cold call is dead, and how to connect with prospects in the Age of the Customer.

P2P - personal to personal, is how all business is done. Olalah Njenga joins Jim Blasingame to say that whether you're B2B or B2C, all business is social because it's all P2P, personal to personal.

Going negative may work for politicians, but not for you. Josh Costell joins Jim Blasingame to reveal one thing that works for politicians, but not for businesses, which is going negative.

Taking a lesson from politicians who know the power of asking for votes. Josh Costell joins Jim Blasingame to discuss lessons from politicians who know part of their success is asking for referrals.