Janet Christy joins Jim Blasingame to reveal some of the reasons you might not be successful responding to RFPs, including not fulfilling the specifications.

Janet Christy joins Jim Blasingame to reveal how a request for proposal (RFP) is different from a bid, and why some people are not successful in responding to them.

Rob Jolles joins Jim Blasingame to reveal how checking your position with prospects and customers so you can stay on the right side of any issue is a political practice that leads to success.

Rob Jolles joins Jim Blasingame to reveal how the enthusiasm you get from believing in yourself can convert into believability from customers.

Rob Jolles joins Jim Blasingame to reveal that when people don’t believe you, it isn’t about what you said, but how you said it, and the role pitch, pace and pause play in effective communication.

Ramon Ray joins Jim Blasingame to reveal that customer relationship technology is becoming more useful for small businesses.

John Stanton joins Jim Blasingame to reveal why small businesses have a great advantage over bigger firms because they can deliver more granular, targeted and customized service.

Suzanne Paling joins Jim Blasingame to reveal some of the biggest mistakes that are made with sales compensation plans, including being too complex and not getting professional and technical help.

Suzanne Paling joins Jim Blasingame to discuss the role of a sales compensation plan that motivates your sales team to deliver the kind of sales that accomplishes the company revenue and profit goals.

Julie Thomas joins Jim Blasingame to report on research that reveals why making initial contact with prospects requires a different approach in The Age of the Customer.