Category: The Age of the Customer®
Bruce Piasecki joins Jim Blasingame to report on how capitalism has been practiced and why it must morph from speculative to a form that considers all elements of the world around it, not just short-term profit.
Len Marrella joins Jim Blasingame to talk about the concepts of character and leadership as critical behaviors that need to be more in evidence in society and the marketplace.
Len Marrella joins Jim Blasingame to talk about the detrimental impact of declining morals in America, and how to turn this unfortunate trend around.
Diane DiResta joins Jim Blasingame to talk about how to use Periscope, the Twitter-owned video streaming service to contribute to prospects and customers before you sell them.
Gene Griessman joins Jim Blasingame to talk about how Uber has disrupted the taxi industry and recommend you prepare for such a disruption in your industry.
Gene Griessman joins Jim Blasingame to talk about why it’s okay to fall in love with what your business does, but you can’t fall in love with how you do it.
Gene Griessman joins Jim Blasingame to encourage you to continually improve your communication skills when nurturing customers.
Tom Asacker joins Jim Blasingame to talk about the power of giving employees the authority to made adjustments in service to address the feelings of customers.
Tom Asacker joins Jim Blasingame to talk about how customers’ feelings should be included in your attempts to serve them.
John Patterson joins Jim Blasingame to talk about why establishing a high level of trust with customers is not just the right thing to do, it’s a profit generating best practice.
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